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With a pension account (pension transfer account), you can receive benefits, etc. more easily and quickly without any procedures

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Important Notice for Pensioners

A special program that allows pension transfer accounts to be registered as "public money receiving account" will start. To those eligible, the Japan Pension Service has sent a simple registered mail in the following envelope.

  • (front)
    Image of an envelop. Inside the envelop, in the center of the right side, is written Important Documents Enclosed. Below that are the logos of Digital Agency and Ministry of Health, Labor and Welfare, and Japan Pension Service as the sender. In red ink in the upper left: "Important Notice about public money receiving account. Please open it as soon as possible." In the lower left: "Before opening, please check the address once more. If you receive mail addressed to someone else, please do not open it. Instead, on the front of the mail, write" Wrong Delivery "and drop it into a mailbox."

  • (URA)
    An image of an envelop, which contains contact information for the public money receiving account Registry System and for the call center

What is the special scheme under which a public pension account can be registered as a "public money receiving account"?

You can receive benefits, etc. more easily and faster with a pension transfer account. No procedure is required ("Not required" is underlined). On a light blue background, a woman and a man of the senior generation, drawn with a simple touch, stand side by side, each holding a passbook and cash card with a gentle smile on his face.

A special scheme (Special Scheme for Registration via Administrative Organs, etc.) that allows pension payment accounts to be registered as "public money receiving account" will begin.
This is one of the ways to register for the "public money receiving account Account Registration Program," in which you register in advance an account to receive benefits, and was established to simplify the procedure.
For pensioners who have not yet registered their public money receiving account (account for receiving benefits), the Pension Transfer Account will be registered as the public money receiving account only if there is no request for consent.

For peace of mind

  • Only information necessary for the transfer of benefits, such as the name of the financial institution and the account number, is registered.
  • No information about the property such as the balance is registered
  • The state will not withdraw your savings.
  • We will never ask you to provide your account information by phone, SMS or email

Required Action

  • If you wish to register a pension transfer account, you do not need to follow any procedures
  • If you do not wish to register a pension transfer account, please return the "Statement of Disagreement" (within 45 days of its arrival).
  • If you wish to register a separate account, refer to the Registration and Other Procedures in public money receiving account, .

Who is eligible?

Those who meet all of the following are eligible

  • Persons receiving a pension
  • Those who have not registered a public money receiving account
  • Pensioners aged 65 or older as of April 15, 2026 (birth date on or before April 16, 1961) are eligible.
  • *Pensioners who have already registered an account will not receive a confirmation of intent.

Introduction of the program video

This photo shows Minister for Digital Transformation sitting on a chair with his hands folded over his desk, which is also decorated with a stuffed Maina-chan doll.
Image with the text Important news from Digital Agency for pensioners.

Invitation (details)

Delivery of Letter of Intent

Delivery Method

To those who are eligible, the Japan Pension Service will deliver the items in brown envelopes (registered mail) with "Important Notice about public money receiving account" written on them.

  • Face-to-face receipt is required. Since this is an important document that contains your information, please make sure to receive it.
  • We will not ask you to provide information by phone, SMS, email, etc. Please do not respond to any suspicious contact.

Appearance of the envelope

  • (front)
    Image of an envelop. Inside the envelop, in the center of the right side, is written Important Documents Enclosed. Below that are the logos of Digital Agency and Ministry of Health, Labor and Welfare, and Japan Pension Service as the sender. In red ink in the upper left: "Important Notice about public money receiving account. Please open it as soon as possible." In the lower left: "Before opening, please check the address once more. If you receive mail addressed to someone else, please do not open it. Instead, on the front of the mail, write" Wrong Delivery "and drop it into a mailbox."

  • (URA)
    An image of an envelop, which contains contact information for the public money receiving account Registry System and for the call center

Delivery Time

In order from around August 2026 to around February 2027

Upon receipt of the Confirmation of Intent

1. Please confirm the contents.

When you receive the recorded delivery, please check the contents enclosed.

  • Confirmation of Intention to Register a Pension Transfer Account in public money receiving account (This is a document to inform that the person who receives it can register a pension transfer account as a public money receiving account through this special program.)
  • Public money receiving account Registration of Annuity Accounts (Guidance regarding the Letter of Intent)
  • Notice of public money receiving account Site Certification
  • Blindfold seal

  • Sample image of Confirmation of Intent for Annuity Account public money receiving account Registration

  • Sample image for "Registering a Pension Account in public money receiving account" (Guidance on the Letter of Intent)

  • Sample notification image for the public money receiving account Site Registration Program

  • Sample image of blindfold sticker

2-1. If you wish to register an account

When a pensioner registers an account, no procedures are required.
The deposit account registered as a pension transfer account (the account listed on the Letter of Intent) will be registered as a public money receiving account.

2-2. If you do not wish to register an account

After filling out the necessary information, etc. on the "Application for Disapproval of " within the Confirmation of Intention, please post it to the mailbox.

  • Deadline for submission: Within 45 days of receipt of the Confirmation of Intent (Those who do not wish to register are asked to submit their forms early.)
  • If you fail to meet the deadline, the account registered as a pension transfer account will be registered as a public money receiving account.
  • *If you wish to cancel it after registering, please follow the procedure at the counter of the Mynaportal or financial institutions.

About the public money receiving account Site Registration System (Reference)

The public money receiving account Site Registration System is designed to facilitate the receipt of benefits from the national and local governments.
By registering an account in advance, there is no need to fill out account information or submit a copy of the passbook when receiving benefits, etc.

Types of benefits that can be received

In addition to benefits for disasters and emergencies, more than 160 types of benefits can be received, including pensions, refunds of income taxes, and high medical care cost.

Registered Information

What is registered by the national government is limited to only the information necessary for the transfer of benefits, etc., such as the name of the financial institution and the account number. No information on assets, such as the account balance, is registered. In addition, since the system is not intended to collect taxes, etc., the national government will not grasp the account balance, etc., nor will it withdraw deposits or savings without permission.
Guide to the information to be registered. Information about the individual: personal number, full name, reading of the full name, date of birth, address (certificate of residence / residence), telephone number, e-mail address. Information about the account: financial institution where the account is held, store where the account is held, type of account, account number, name of account. Information about the procedure: date of application for the procedure, date of processing the procedure, method of procedure (accepting organization), history of registration and other procedures.
Examples of information that will not be registered. As for information related to assets, the account's PIN, the account's balance, and the account's transaction history will not be registered.

Frequently Asked Questions

If you have any questions, please refer to the following frequently asked questions. If you still have any questions, please contact .

The counter differs depending on the inquiry. Municipal offices, pension offices, and the Pension Consultation Center cannot respond to inquiries.

ContentSample Questions
About the Letter of Intent"I want to know who should receive the letter of intent," "I want to know how to fill out the letter of intent," etc.Toll-Free Number for Inquiries on Letter of Intent
About the "Written Objection""I would like to know about the deadline for submitting the application for disapproval." "I would like to confirm the status of receipt and processing of the application for disapproval.", etc.Toll-Free Number for Inquiries on Letter of Intent
About "public money receiving account""I would like to know about the public money receiving account Site Registration System." etc.My Number Total Toll-Free Number (Voice Guidance No. 6)

Toll-Free Number for Inquiries on Letter of Intent

  • Toll free number: (0120) 74 (0011)
    • If you cannot reach the number above for some IP phones, call 050 3524 7372 (call charges apply).
    • If you have difficulty in hearing or speaking, please use the telephone relay service.
  • What to Prepare: The "Referral Number" from the Confirmation of Intent is required. Please have your Confirmation of Intent at hand.
  • Hours:
    • Weekdays 8:30 to 17:15 (until 19:00 on weekdays after holidays)
    • 2nd Saturdays from 9:30 am to 4:00 pm
      • (Except for the second Saturday of the month, we do not accept applications on Saturdays, Sundays, national holidays, or the year-end and New Year holidays (from December 29 to January 3).)
    • *The operator's guide is scheduled from August 4, 2026 to March 31, 2027.

My Number Total Toll-Free Number

  • Telephone: (0120) 95 0178 (Voice guidance No. 6: public money receiving account Registry System and Account Numbering System)
    • For those who cannot connect to the above dial for some IP phones, etc., or those who wish to respond in a foreign language, please refer to the Inquiries about My Number System .
    • For those who have difficulty in hearing or speaking, please use the telephone relay service.
  • Business Hours
    • Weekdays 9:30 to 20:00
    • Saturdays, Sundays, and holidays 9:30 to 17:30
      • (We do not accept applications during the year-end and New Year holidays (December 29 to January 3).)