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Benefits can be received more easily and quickly with a pension account (pension transfer account) without any procedures.

Message from Minister for Digital Transformation Matumoto on this initiative

A photo of Minister for Digital Transformation Matumoto sitting on a chair with his hands folded on a desk decorated with a stuffed Maina-chan doll.

This is an important notice for pensioners.

Benefits, etc. can be received more easily and faster with a pension transfer account. No procedure is required ("Not required" is underlined). On a light blue background, a elderly woman and a man, drawn with a simple touch, stand side by side, each holding a bankbook and cash card, with a gentle smile.

A special scheme (Special Scheme for Registration via Administrative Organs, etc.) will be launched that allows pension transfer accounts to be registered as "public money receiving account."
This is one of the registration methods in the "public money receiving account Registration System," in which you register an account in advance to receive benefits, etc., and was established to simplify the procedure.
For pensioners who have not yet registered a public money receiving account (account to receive benefits), the pension transfer account will be registered as a public money receiving account only if there is no request for disapproval.

For Safe Use

  • Only the information necessary for transferring benefits, such as the name of the financial institution and account number, is registered
  • No balance or other property information will be registered
  • The state does not withdraw deposits and savings
  • We will never ask you to provide your account information by phone, SMS or email

Action Required

  • If you wish to register a pension transfer account, you do not need to do so.
  • If you do not wish to register a pension transfer account, please return the "Request for Non-Consent" (within 45 days of arrival).
  • If you would like to register a separate account instead of a pension transfer account, please refer to for procedures such as registration in public money receiving account, My Number System.

Who are eligible?

For people who have all of the following

  • Those who receive a pension
  • Those who have not registered their public money receiving account
  • Beneficiaries who are 65 years of age or older as of April 15, 2026 (date of birth before April 16, 1961) are eligible.
  • *Pensioners who have already registered an account will not receive a confirmation of intent.

Learn More

Delivery of Letter of Intent

Delivery Method

For those who are eligible, the Japan Pension Service will deliver a brown envelop (simple registered mail) that says "This is an important notice regarding public money receiving account."

  • Face-to-face receipt is required. This is an important document that contains your personal information, so please be sure to receive it.
  • You will not be asked to provide information by phone, SMS, email, etc. Please do not respond to any suspicious contact.

Appearance of the envelope

  • (Front)
    An image of the envelop. Written in the center of the right-hand side inside the envelop is an envelope containing important documents. Below it are the logos of Digital Agency and Ministry of Health, Labor and Welfare and the Japan Pension Service as the sender. At the top left is written in red letters, "Important notice regarding public money receiving account. Please open the envelope as soon as possible." At the bottom left is written, "Before opening the envelope, please check the address again. If you receive mail addressed to someone else, we are sorry to trouble you, but please do not open the envelope, write' Wrong delivery' on the front of the mail, and post it in the mailbox."

  • (Ura)
    A picture of the envelopes with the public money receiving account Directory and call center information included as contact information.

Delivery Time

Sequentially from around August 2026 to around February 2027

Upon receipt of the letter of intent

1. Please confirm the contents.

When you receive the recorded delivery, please check the content enclosed.

  • Confirmation of intention regarding public money receiving account registration of the pension transfer account (This is a document to inform the recipient that the pension transfer account can be registered as public money receiving account using this special scheme.)
  • About public money receiving account Registration of Pension Transfer Account (Information about Intention Confirmation Form)
  • Notice of public money receiving account Site Registration System
  • Blindfold seal

  • Sample image of letter of intent regarding public money receiving account registration of pension transfer account

  • Sample image of public money receiving account Registration for Pension Transfer Account (Notice of Confirmation of Intention)

  • Sample Image of public money receiving account Listing Notice

  • Sample image of a blindfold sticker

2-1. If you wish to register an account

If you are a pensioner and register an account, you do not need to follow any procedures.
The savings account registered as the pension transfer account (the account specified in the intention confirmation letter) is registered as a public money receiving account.

  • Completion of registration: It will take about 3-4 months
  • After completion: You will receive a completion notice from Digital Agency (a notice of Mynaportal or a , a post card that reads "Notice regarding registration, etc. of public money receiving account").
  • *Even after you have registered, you can cancel your registration at any time at the counters of Mynaportal or financial institutions. For details, please refer to FAQ: public money receiving account procedures public money receiving account.

2-2. If you do not wish to register an account

Please fill out the necessary matters in the "Application for Non-Consent" within the Letter of Intent and post it to the mailbox.

  • Submission Deadline: Within 45 days from the arrival of the Confirmation of Intention (those who do not wish to register should submit it as soon as possible).
  • If the due date is not met, the account registered as a pension transfer account will be registered as a public money receiving account.
  • *If you wish to have it canceled after registering, please follow the procedure at the counter of Mynaportal or financial institutions.

What is the public money receiving account Site Registry? (Reference)

The public money receiving account Registry Program is a program to smoothly receive benefits from the national government and administrative agencies.
By registering an account in advance, you do not need to fill out your account information or submit a copy of your passbook when you receive benefits.

Types of benefits you can receive

In addition to benefits for disasters and emergencies, you can receive more than 160 types of benefits such as pension and income tax refunds and high medical care cost.

  • Annuity
  • Income tax refund
  • High medical care cost, etc.
    For details, please check the benefits that can be received using public money receiving account.

Information to be registered

The information that is registered with the government is limited to the information necessary for the transfer of benefits, such as the name of the financial institution and the account number. No information on assets, such as the account balance, is registered. In addition, since the purpose of the system is not to collect taxes, etc., the government will not know the account balance or withdraw deposits and savings without permission.
Information to be registered: personal identification number, name, furigana of the name, date of birth, address (resident record / residence), telephone number, and e-mail address as information related to the individual; financial institution where the account is held, store where the account is held, type of account, account number, and account name as information related to the account; date of application for the procedure, date of processing the procedure, procedure method (receiving organization), and history of the procedure such as registration as information related to the procedure.
Examples of information that is not registered. As information related to assets, the account PIN number, account balance, and account transaction history are not registered.

Frequently Asked Questions

If you have any questions, please check the following frequently asked questions. If you still have questions, please contact for inquiries.

for

The counter differs depending on the content of the inquiry. Municipal counters, pension offices, and the Pension Consultation Center cannot respond to inquiries.

ContentsSample questions for
About the "Letter of Intent"For example, "I want to know about the people to whom the letter of intent is sent," or "I want to know how to fill out the letter of intent."Toll-Free number for inquiries on confirmation of intention
Concerning the "Application for Non-Consent"For example, "I would like to know the deadline for submitting a request for no consent." or "I would like to confirm the status of receipt and processing of a request for no consent."Toll-Free number for inquiries on confirmation of intention
About "public money receiving account""I want to know about the public money receiving account Site Registry," etc.My Number Comprehensive Toll-free (voice guidance no. 6)

Toll-Free number for inquiries on confirmation of intention

  • Telephone number: It will be open after August 4th. Please contact the telephone number on the confirmation of intention or the enclosed document.
    • If you have difficulty hearing or speaking, please use the telephone relay service.
  • Items to be prepared: The "Reference Number" listed on the Confirmation of Intention is required. Please have the Confirmation of Intention at hand.
  • Reception hours:
    • From 8:30 to 17:15 on weekdays (until 19:00 on weekdays after holidays)
    • 2nd Saturday: 9:30 to 16:00
      • (Applications are not accepted on Saturdays, Sundays and national holidays other than the second Saturday, and the year-end and New Year holidays (December 29 to January 3).)
    • *Please note that the operator guide is scheduled from August 4, 2026 to March 31, 2027.

My Number Comprehensive Toll-free

  • Telephone: (0120) 95 (0178) (Voice Guidance No. 6: public money receiving account Registration System and Deposit Account Numbering System)
    • If you cannot reach the above number on some IP phones, or if you would like to speak to someone in a foreign language, please visit for inquiries regarding My Number System.
    • For those who have difficulty in hearing or speaking, please use the telephone relay service.
  • Opening Hours
    • Weekdays 9:30 to 20:00
    • Weekends and public holidays: 9:30 a.m. to 5:30 p.m.
      • (Applications are not accepted during the year-end and New Year holidays (December 29 to January 3).)