Skip to main content

This page has been translated using TexTra by NICT. Please note that the translation may not be completely accurate.If you find any mistranslations, we appreciate your feedback on the "Request form for improving the automatic translation ".

Public money receiving account Plan

Last Updated:

This program allows you to register your deposit account at a financial institution with the national government (Digital Agency) in order to receive benefits.
If you register, you do not need to enter your account information on the application form, attach a copy of your passbook, etc., or confirm your account information at the administrative agency when completing the procedures for receiving benefits, etc., so you can receive benefits, etc. smoothly.

Alternate text for video (Word / 23 kb)

What's New

  • December 2, 2025
    • A video "[It is easy to register to receive benefits faster] What is" public money receiving account "? Answers to frequently asked questions We also introduce how to register [Explanation]" was posted.
  • November 25, 2025
    • The entire page has been updated.

Table of Contents

  1. Public money receiving account Plan
  2. Specific public benefit system
  3. Contact Information

1. public money receiving account Site Registry

Outline of the system

The "public money receiving account Registry Program" is a program in which you can voluntarily register your deposit account at a financial institution with the national government (Digital Agency) for the purpose of providing benefits promptly and reliably.
Once registered, when applying for benefits, etc. in the future, there will be no need to enter account information on the application form, attach a copy of the passbook, etc., or confirm the account information at the administrative agency.
The account information registered with the government (Digital Agency) for receiving benefits is called "public money receiving account (official name: Public Benefits Payment Account)".

  • An account that can be registered as a public money receiving account is limited to one account per person in the and the deposit account in the name of the person in the . Multiple accounts and accounts in other names (such as accounts in the name of a family member) cannot be registered.
  • After registering your public money receiving account, if there is a change in your name (including the name of your account) or address due to marriage, etc., please do not forget to complete the registration information change procedures from the public money receiving account (Mynaportal) .

Public money receiving account can be used to receive a wide range of benefits, including benefits in emergencies, as well as more than 160 types of benefits such as pension and income tax refunds and child allowances. For details, please check the benefits you can receive using the public money receiving account .

Procedures for public money receiving account Registration, etc.

You can apply for registration in the following four ways. You can check your registered information at public money receiving account (Mynaportal) , and you can change or delete your registration at any time.
When registering, please check the Terms of Use for Registering Account Information and Using the Linkage System (Digital Agency Web Services and Applications) , Privacy Policy (Account Information Registering and Linkage System) (Digital Agency Web Services and Applications) .
Please refer to public money receiving account FAQs: Accounts Open for Registration for information on accounts open for registration as .

How to RegisterPossible proceduresProcedure Method
MynaportalRegistration, change, deletion and confirmationHow to register and change your public money receiving account (Digital Agency Web Services application)
Financial institutionRegistration, change, and deletionHow to Make a public money receiving account at a Financial Institute
Final return for income tax (return for refund) / request for correctionRegistration and changeHow to Apply for public money receiving account Registration on Your Income Tax Return
Pension claimRegistration and changeHow to Apply for public money receiving account Registration by Claiming a Pension

In order to examine the registration of public money receiving account and to confirm the existence of an account registered as public money receiving account, an inquiry is made to the financial institutions using the applied and registered account information (financial institutions, branches, account types, account numbers, and account names) through external account confirmation services, etc.
After public money receiving account is registered, financial institutions may, upon request, provide the fact that the account is registered as public money receiving account to the financial institutions where the registered account is opened. In this case, only the fact that the account is registered as public money receiving account is provided, and the My Number, etc. of the registrant is not provided. Financial institutions will use the information provided for guidance at the time of public money receiving account registration and provision of other services.

Frequently Asked Questions

Please look at the publicity material

Please look at the publicity material Specific Public Benefits.

Relevant laws and regulations, etc.

Please look at laws and regulations Specific Public Benefits.

2. Specified Public Benefit System

Outline of the system

Based on the public money receiving account Registry Act, the Prime Minister can use My Number for the payment of benefits for emergencies that are not based on law, by designating them as specified public benefits. This will make the process of matching applicants and beneficiaries more efficient in the application reception, examination, payment, etc. of benefits, and enable prompt and reliable payment. It will also be possible to pay benefits in a form that is close to a push type depending on the payment requirements.
In some cases, such as the special cash payments in 2020, emergency benefits are provided based on a Cabinet decision, etc., instead of legal provisions. For example, they may be designated as specified public benefits in the following cases:

  • Benefits to be provided in the event of a disaster or infectious disease that is likely to have a major impact on the lives of the people and the national economy
  • Grants to mitigate the impact of sudden changes in economic conditions

of

For the designation results so far, please refer to the designation results of Specific Public Benefits.

3. Contact Information

For inquiries regarding this system, please call the "My Number Comprehensive Toll-free Number".

  • Telephone Number
    • 0120-95-0178 (toll free)
      Follow the voice guidance and select option 6 (public money receiving account Registry System / Deposit Account Numbering System).
  • Opening Hours
    • Weekdays 9:30 to 20:00
    • From 9:30 to 17:30 on Saturdays, Sundays and public holidays (excluding the year-end and New Year holidays (December 29 to January 3))

For those who cannot connect to the above number on some IP phones, etc., or for those who prefer foreign language support

If you cannot reach the above number on some IP phones, or if you would like to speak to someone in a foreign language, please refer to the for inquiries regarding My Number System and call the designated number.

For people who have difficulty hearing or speaking

For those who have difficulty in hearing or speaking, please use the telephone relay service.
Telephone relay service is a service in which an interpreter operator acts as an intermediary to interpret sign language and characters so that people with hearing or speech difficulties can use the phone.
If you have difficulty hearing or speaking and wish to use the telephone relay service, please contact a telephone relay service provider (Nippon Foundation telephone relay service).
Please refer to the guidance page below for details of the telephone relay service and donor institution.