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FAQs: Using public money receiving account and Receiving Benefits

Table of Contents

FAQ

Q1 What kind of benefits can I receive using public money receiving account?

A1

You can receive more than 160 kinds of benefits such as child allowance, pension, income tax refund, etc.
For details, please refer to the benefits you can receive using public money receiving account .

Q2 I have received benefits (child allowance, pension, tax refund, etc.) using public money receiving account (I have completed the procedures for receiving benefits, etc.). If the public money receiving account is changed or deleted after that, to which account will the benefits be transferred? Will the transfer destination be changed automatically?

A2

Depending on the benefit amount and the timing of application processing, if the funds are transferred to the account that was registered before the change or deletion, the funds may not be transferred to the account after the change because the account information cannot be identified.
For the actual transfer destination, please contact the administrative agency that provides the benefits.

Benefits, etc.Correspondence
Child allowanceAs a general rule, you will need to submit a notification to change the bank account after changing your public money receiving account registration. Please note that in some municipalities, if you change your public money receiving account registration, the bank account to which the Child Allowance is transferred may be automatically changed. For details, please check the guidance of the municipality from which you received the allowance or contact the relevant section of the municipality.
AnnuityThe pension recipient account will not be automatically switched to public money receiving account by registering in public money receiving account. Even if you apply to use public money receiving account when claiming your pension, it will not be automatically switched. If you want to change the pension recipient account to another account registered as public money receiving account, you will need to submit a "Notification of Change in Pension Recipient Institution" or other procedures. The procedure may differ depending on the pension you are receiving, so if you have any questions, please contact your nearest pension office, etc. Pension Consultation (phone / counter) (Japan Pension Service)
Tax refundThe transfer destination will change depending on the timing of National Tax Agency's inquiry about public money receiving account information. If the refund cannot be transferred, the tax office will contact you in writing (to inquire about the inability to transfer), so please wait until then. For the processing status of the refund, please check the National Tax Agency Q & A (How can I check the processing status of the refund? (National Tax Agency) ).

Q3 I have received benefits (child allowance, pension, tax refund, etc.) using public money receiving account (I have completed the procedures for receiving benefits, etc.). I would like to receive benefits using a different account from the one registered as public money receiving account. What kind of procedures should I take?

A3

Please contact the administrative agency providing the benefit.

Q4 When you applied for the use of public money receiving account by filing a tax return, you indicated a deposit account other than public money receiving account as the recipient of the refund on the tax return. To which account will the refund be transferred?

A4

If a deposit account is indicated on the tax return as the place to receive the refund, the refund will be transferred to the deposit account indicated on the tax return even if the "use of public money receiving account" column is filled in with a circle.
If you wish to receive it in public money receiving account, please do not include your deposit account information.

Q5 Will I receive any notification when the benefits are transferred to public money receiving account?

A5

You may receive a notice from the administrative agency that will provide the benefits.
Please contact the administrative agency that provides the benefits, etc., for information and details.
Digital Agency will not send any notification regarding the payment of benefits, etc.

Q6 Can I pay fees, etc. using public money receiving account when I carry out administrative procedures that require the payment of fees, etc.?

A6

Public money receiving account is an account for receiving benefits, etc., and it is not possible to make a bank transfer (withdrawal of fees, etc.) for the purpose of paying fees, etc.

Q7 How can the status of acquisition of public money receiving account information by administrative agencies, etc. (status of provision of information from Digital Agency to administrative agencies, etc.) be confirmed?

A7

Mynaportal After logging in, you can check the "History of Information Provision (Communication History) Between Administrative Agencies" on the top page.
In addition, if you apply after obtaining information by yourself at Mynaportal etc. (application procedure in the benefit menu or public money receiving account use exclusive procedure in the Pittari service, etc.), it will not be displayed.