Frequently Asked Questions: public money receiving account Registration in the Pension Claims Process

Q8-1 What is the application for public money receiving account registration through the Japan Pension Service?

A8-1

In the pension claim procedure, etc., carried out by a person who is scheduled to receive a pension, based on the intention to register for public money receiving account registration, it is possible to register a Mynaportal without going through the procedure at a public money receiving account, etc.

Only when you have expressed your intention to consent, the Japan Pension Service will provide Digital Agency with the necessary information for public money receiving account registration, such as your personal information and account information.

If you indicate your intention not to consent, no information will be provided to Digital Agency and no public money receiving account registration will be made.

Q8-2: What is the difference between the "Registration via Administrative Organs" and the "Special Measures for Registration via Administrative Organs" in the public money receiving account Registration System?

A8-2

The "Registration via Administrative Organs" and the "Special Regulations for Registration via Administrative Organs" are the same in terms of public money receiving account Registration, but the method of obtaining consent is different.

Registration via Administrative Organs

Public money receiving account registration will be carried out based on the express intention of consent from the applicants. In the absence of this intention, registration will not be carried out.

Special Provisions for Registration via Administrative Organs

After confirming your intention (* 1) by registered mail for a sufficient period of time, if you do not express your disapproval (* 2) within the period of confirming your intention, your public money receiving account will be registered as if you have expressed your intention to consent implicitly.

* 1 If registered mail pertaining to the confirmation of intent is not delivered to the destination, it will not be subject to registration.
* 2 If you express your disagreement (response) on the return postcard enclosed with the registered mail, you will not be subject to registration.

For details of the special system, please check from Frequently Asked Questions: "Special System" for public money receiving account Registration (Subject: Pension Receiving Account) .

Q8-3 When will I receive the "Pension Claim Form" that allows me to express my intention to register as a public money receiving account Holder?

A8-3

The timing of sending pension claims depends on whether you meet the requirements for the accrual of pension rights. For details, please contact the Japan Pension Service or your local pension office or Pension Consultation Center on the Street Corner.

Pension Consultation (Telephone, Contact) (Japan Pension Service)

Q8-4: How do I apply for public money receiving account Status via the Japan Pension Service?

A8-4

The application method and the place of submission differ depending on the pension beneficiary. For details, please contact the Japan Pension Service or your local pension office or Pension Consultation Center on the Street Corner.

Pension Consultation (Telephone, Contact) (Japan Pension Service)

Q8-5: Is there any case in which a person is not registered as a public money receiving account Site even though he or she has expressed his or her intention to agree to be registered on the "Pension Claim Form" sent by the Japan Pension Service?

A8-5

In the following cases, even if you indicate your intention to consent, public money receiving account registration may not be made.

When the Japan Pension Service does not provide information to Digital Agency
- If the pension beneficiary account applied for is not a savings account in the person's name
- When the pension beneficiary account applied for is in the name of the applicant but in the form of an old surname (maiden name)
- When the first transfer to the pension beneficiary account applied for was not possible (transfer became impossible)
- In the case of non-payment decision and no transfer
- If you are a victim of domestic violence or abuse and information provision is restricted by the Japan Pension Service
- In the case of a resident outside Japan
If you are unable to register after Japan Pension Service provides information to Digital Agency
- When an account other than a deposit account of a financial institute that allows public money receiving account registration is applied for

However, even if the deposit account is not registered as a public money receiving account account via the Japan Pension Service, it can be registered as a public money receiving account account via Mynaportal in the following cases:

In the case of a savings account in the name of an old family name (maiden name), when the old family name (maiden name) is also written on the face of the My Number Card
If you live outside Japan and have a My Number Card for people moving out of the country

Q8-6 If a pension recipient account is registered as a public money receiving account, will the account balance and transaction history be grasped by the government?

A8-6

In the public money receiving account registration, the Digital Agency acquires only the information necessary for the use of the public money receiving account, such as the name of financial institutions and account numbers.

Information such as the balance of deposits and savings in the registered deposit account, transaction history, and the amount of pension benefits related to the pension will not be known.

Q8-7 I want to use public money receiving account as my pension receiving account and I filled out the account information, but I found that it does not match public money receiving account. How will it be handled?

A8-7

The application will be handled as incomplete and the Japan Pension Service will ask you to submit it again. Please check the latest registration information, fill in the same account information as the one registered as public money receiving account, and submit it again.

In this case, if the public money receiving account is not used and the receiving method is changed to another deposit account that is not registered as a public money receiving account, it is necessary to attach evidence such as a copy of a passbook, etc.

Q8-8 Can I apply to register and use a public money receiving account at the same time when claiming a pension?

A8-8

You cannot apply to register and use public money receiving account at the same time.

If you use public money receiving account as a pension receiving account, please follow the entry method of the pension claim form and enter the account information already registered as public money receiving account.

When using a registered public money receiving account as a pension receiving account, it is not necessary to attach a confirmation document such as a copy of a passbook or cash card, or to obtain certification from financial institutions.

Q8-9 I registered as a public money receiving account through the Japan Pension Service, but I would like to change (or delete) my registered information. What should I do?

A8-9

Japan Pension Service cannot take procedures for change (or deletion).

Please complete the procedures at Mynaportal, or complete the procedures to change (or delete) your public money receiving account registration at a financial institute (*).

*As a general rule, please follow the procedure at the financial institutions that manage the deposit account registered as a public money receiving account. When changing a deposit account registered as a public money receiving account to a deposit account of another financial institutions, please follow the procedure at the financial institutions to which you change.

Q8-10 I have been receiving my pension in public money receiving account, but I would like to receive my pension in a different savings account from the one registered as public money receiving account. What should I do?

A8-10

Please submit the "Notification of Change of Receiving Organization for Pension Beneficiaries" to the Japan Pension Service or your local pension office or Pension Consultation Center on the Street Corner and report the change.

Q8-11 I used to receive my pension in public money receiving account, but I changed my public money receiving account registration at Mynaportal and financial institutions. Will I automatically change my pension receiving account registration?

A8-11

It does not change automatically.