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FAQ: public money receiving account Registration for Annuity Claims

Table of Contents

FAQ

Q1 What is the public money receiving account Registration Application for a pension claim?

A1

In the pension claim procedure conducted by a prospective pension recipient, public money receiving account registration (or change of registration if already registered) can be made without taking the procedure at Mynaportal, etc., based on the intention to register for public money receiving account registration.
Only when you have expressed your intention to consent, the Japan Pension Service will provide Digital Agency with personal information, account information, and other necessary information required for public money receiving account registration. If you have expressed your intention not to consent, Digital Agency will not be provided with information and public money receiving account registration will not be carried out.

Q2 When will the "Pension Request Form" that allows the declaration of intention for public money receiving account registration be sent?

A2

The timing of sending a pension claim form depends on whether the requirements for the accrual of pension rights are met.
For details, please contact Japan Pension Service or your local pension office or Pension Consultation Center on the Street Corner.
Consultations on pensions (by phone / at the office) (Japan Pension Service)

Q3 How do I apply for public money receiving account registration in the pension claim process?

A3

The way of application and the place of submission are different depending on the person who has Pension Rights.
For details, please contact Japan Pension Service or your local pension office or Pension Consultation Center on the Street Corner.
Consultations on pensions (by phone / at the office) (Japan Pension Service)

Q4 Is there any possibility that my public money receiving account registration will not be registered despite my manifestation of intention to agree with it in the "Pension Request Form" sent from the Japan Pension Service?

A4

In the following cases, public money receiving account registration may not be made even if you express your intention of consent.

  • If the Japan Pension Service does not provide information to Digital Agency
    • When the pension receiving account applied for is not a deposit account in the name of the person
    • When the pension recipient account for which application is made is in the name of the applicant, but uses the former surname (maiden name)
    • When the first transfer to the pension receiving account applied for could not be made (became impossible to transfer)
    • If payment is not made due to non-payment decision
    • If you are a victim of domestic violence, abuse, etc. and the provision of information is restricted by the Japan Pension Service
    • For residents outside of Japan
  • If you cannot register after the Japan Pension Service provides information to Digital Agency
    • If you apply for an account other than a deposit account at a financial institution that allows public money receiving account registration

However, even a deposit account that is not registered as a public money receiving account via the Japan Pension Service can be registered as a public money receiving account via Mynaportal in the following cases.

  • If the deposit or saving account is in the name of the former family name (maiden name) and the former family name (maiden name) is also written on the face of the My Number Card
  • If you are outside of Japan and have a Moving Out My Number Card

Q5 I wanted to use public money receiving account as my pension receiving account and filled in my account information, but I found that it does not match my public money receiving account. How will it be processed?

A5

The application will be processed as incomplete and the Japan Pension Service will ask you to submit it again. Please check the latest registration information and fill in the same account information as the one registered as public money receiving account and submit it again.
In this case, if you change to a method of receiving in another deposit account that is not registered as a public money receiving account without using a public money receiving account, you need to attach a voucher such as a copy of your passbook.

Q6 Can I apply for registration and use of the public money receiving account at the same time when I claim my pension?

A6

You cannot apply for public money receiving account registration (register the account designated as the pension payment destination as public money receiving account) and public money receiving account use (designate the account already registered as public money receiving account as the pension payment destination account) at the same time.
If using public money receiving account as the pension receiving account (pension payment destination), please follow the instructions on the pension request form and enter the account information already registered as public money receiving account.
As a result, the attachment of confirmation documents such as a copy of a bankbook or cash card or certification by a financial institution is not required.