FAQ: Ex Officio Modification and Deletion by Digital Agency
- Q18 What is Revision by Authority or Cancellation by Authority by Digital Agency? In what cases is Revision by Authority or Cancellation of public money receiving account Registered Information conducted?
- Q19 I received a notification with a notification type symbol of "187", "188", or "189". Under what circumstances will I be notified, and where can I check the specific changes (before and after the changes)?
- Q23 I received a notification with a notification type code of "19187", "1918", or "1919". In what cases will I be notified, and how should I respond?
- Q24 I received a notification with a notification type code of "1923", "1924" or "1925". Under what circumstances will I be notified, and where can I check the specific changes (before and after the change)?
- Q25 I received a notice with a notice type code of "1923" or "1925". Why is it still the old address?
- Q6 I received a notice with a notice type code of "1923", "1924", or "1925". Why are past registered accounts in Mynaportal's account information history displayed as "suspended"?
In accordance with the Act on Registration, etc. of Deposit Accounts for Prompt and Reliable Implementation of Provision, etc. of Public Benefits, Digital Agency will correct its authority (correct or suspend the use of registered information) or delete its authority (delete registration) if it becomes aware of any of the following events. There may be a difference between the timing of the event and the timing of the correction or deletion of authority. In addition, if the authority is corrected or deleted, the registrant will be notified.
- When registered account information cannot be used for the transfer of benefits, etc. (e.g., account cancellation, account freeze, change of account name)
- If there is a merger or abolition of a financial institution or a branch of a financial institution where you have an account registered
- When the registered personal information (individual number, name, address) is different from the information on the basic resident register
- When the registered person is deceased (* Only in this case, no notification will be made.)
You will be notified when an adjustment is made by public money receiving account due to the merger and abolition of financial institutions or financial institutions' branches at the financial institutions of the account registered as Digital Agency.
For the contents after the change, please check with Mynaportal if you received a notice in Mynaportal.
For those who received the notice on the postcard, it has been changed to the content printed on the postcard.
For the contents before the change, please check from the registration history of public money receiving account in Mynaportal.
For how to operate the Mynaportal, please refer to the Mynaportal Operation Manual, Account Information / Display Account Information History .
| Notice type symbol | Items modified |
|---|---|
| 187 | Financial institution |
| 188 | Store (Branch Name) |
| 189 | Financial institution and branch (name of branch) |
It will be notified when the financial institution with which the account is registered as public money receiving account has closed its financial institutions or branches, or when it has been determined that the existence of the account registered as public money receiving account cannot be confirmed and the account cannot be used for transfers of benefits, etc., and the registration is deleted by Digital Agency.
Since you are unable to use public money receiving account, if you wish to continue using public money receiving account, please go to Mynaportal or a financial institute to change your public money receiving account registration.
If the information on the Basic Resident Register is updated *, you will be notified when Digital Agency corrects the registered information based on the latest information.
For the contents after the change, please check with Mynaportal if you received a notice in Mynaportal.
For those who received the notice on the postcard, it has been changed to the content printed on the postcard.
For the contents before the change, please check from the registration history of public money receiving account in Mynaportal.
For how to operate the Mynaportal, please refer to the Mynaportal Operation Manual, Account Information / Display Account Information History .
| Notice type symbol | Items modified | Points to consider |
|---|---|---|
| 1923 | My Information | |
| 1924 | My Number | The changes to your My Number cannot be confirmed on Mynaportal or postcards. |
| 1925 | Personal information, My Number (individual number) | The changes to your My Number cannot be confirmed on Mynaportal or postcards. |
*Regardless of the time of registration in public money receiving account, the account registration information of those whose names and addresses have been changed on the Basic Resident Register since October 18, 191871825 is updated. Therefore, a notice may be given even if there is no change in the registered information.
There is a possibility that the Change of Address Process in My Number Card was not carried out at the time of the move. Please contact the municipality where you live.
In the account information history, previously registered information (personal information and account information combined) is indicated as "suspended" because it cannot be used as a public money receiving account. Account information registered together with the latest personal information can be used as a public money receiving account.