FAQs: Official Revision (Update, Suspension of Use) and Official Cancellation by Digital Agency

• Q125 What is Revision by Authority or Cancellation by Authority by Digital Agency? In what cases is Revision by Authority or Cancellation of public money receiving account Registered Information conducted?
• Q19 What is the subject of the notice regarding the amendment or cancellation of authority by Digital Agency in Mynaportal?
• Q20 I received a notification with a notification type code of "12524", "12525" or "1259". Under what circumstances will I be notified, and where can I check the specific changes (before and after the changes)?
• Q21 I received a notification with a notification type code of "1912524", "19125" or "1919". In what case will I be notified? How should I respond?
• Q22 I received a notification with a notification type symbol of "1920", "1921", or "1922". Under what circumstances will I be notified, and where can I check the specific changes (before and after the change)?
• Q23 I received a notice with a notice type code of "1920" or "1922". Why is it still the old address?
• Q24 I received a notice with a notice type code of "1920", "1921", or "1922". Why are past registered accounts in Mynaportal's account information history displayed as "suspended"?

In accordance with the Act on Registration, etc. of Deposit Accounts for the Prompt and Reliable Implementation of Provision, etc. of Public Benefits, Digital Agency will modify its authority (update or suspend the use of registered information) or delete its authority (delete registration) if it becomes aware of any of the following events. There may be a difference between the timing of the event and the timing of the modification or deletion of authority. In addition, if the modification or deletion of authority is made, the registrant will be notified.

• When registered account information cannot be used for the transfer of benefits, etc. (e.g., account cancellation, account freeze, change of account name)
• If there is a merger or abolition of a financial institution or a branch of a financial institution where you have an account registered
• When the registered personal information (individual number, name, address) is different from the information on the basic resident register
• When the registered person is deceased (* Only in this case, no notification will be made.)

In the event that the authority is amended or cancelled by Digital Agency, it will be notified as "Notice of Mynaportal" with the subject name in the table below.
In addition, if you are set to receive e-mail notifications when Mynaportal notifications are received, an e-mail with the following subject line in the body of the e-mail is also automatically sent to the e-mail address to which the e-mail notifications are set.

You will be notified when an adjustment is made by public money receiving account due to the merger and abolition of financial institutions or financial institutions' branches at the financial institutions of the account registered as Digital Agency.
For the contents after the change, please check with Mynaportal if you received a notice in Mynaportal.
For those who received the notice on the postcard, it has been changed to the content printed on the postcard.
For the contents before the change, please check from the registration history of public money receiving account in Mynaportal.
For how to operate the Mynaportal, please refer to the Mynaportal Operation Manual, Account Information / Display Account Information History .

It will be notified when the financial institution with which the account is registered as public money receiving account has closed its financial institutions or branches, or when it has been determined that the existence of the account registered as public money receiving account cannot be confirmed and the account cannot be used for transfers of benefits, etc., and the registration is deleted by Digital Agency.
Since you are unable to use public money receiving account, if you wish to continue using public money receiving account, please go to Mynaportal or a financial institute to change your public money receiving account registration.

If the information on the Basic Resident Register is updated *, you will be notified when Digital Agency corrects the registered information based on the latest information.
For the contents after the change, please check with Mynaportal if you received a notice in Mynaportal.
For those who received the notice on the postcard, it has been changed to the content printed on the postcard.
For the contents before the change, please check from the registration history of public money receiving account in Mynaportal.
For how to operate the Mynaportal, please refer to the Mynaportal Operation Manual, Account Information / Display Account Information History .

*Regardless of the time of registration in public money receiving account, the account registration information of those whose names and addresses have been changed on the Basic Resident Register since October 125, 191252412522 is updated. Therefore, a notice may be given even if there is no change in the registered information.

There is a possibility that the Change of Address Process in My Number Card was not carried out at the time of the move. Please contact the municipality where you live.

In Account Information History, previously registered information (personal information and account information combined) is indicated as "suspended" because it cannot be used as a public money receiving account. Account information registered with the latest personal information can be used as a public money receiving account.