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Municipal DXSaaS services counter

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Municipal DXSaaS services counter supports the realization of "Municipal DX services counter" in local governments by providing functions as SaaS to facilitate the promotion of One-stop, no writing service. In addition, we provide Municipal DXSaaS services counter built on the Government Cloud by multiple operators, and each local government can select and use it according to its goal.
It is an initiative aimed at making it easier for local governments to work on counter digital transformation in as much as possible in .

Notice

Table of Contents

Characteristics of Municipal DXSaaS services counter

  • Digital Agency will work with local government officials to formulate specifications that include the functions necessary for the counter DX, reducing the burden of "creating specifications from scratch" and "creating a new system" when local governments procure systems.
  • From the lineup of multiple counter DXSaaS, you can select a service that fits the problem you want to solve and the image of the future counter you envision.
  • It is expected that functions and services will be continuously improved and enhanced through the ingenuity of business operators.

*It does not obligate local governments to introduce Municipal DXSaaS services counter.
*Counter DX Introduction of SaaS is a means, and counter DX cannot be realized only by introducing counter DXSaaS.

Basic Features

Whichever Municipal DXSaaS services counter you choose, you will find the following four main functions.

  1. Procedure guidance function
    • When staff members conduct procedures face-to-face with residents, they should be able to complete the procedures in accordance with life events.
    • To be able to accept applications and determine guidance, etc. in accordance with the applicant's situation by utilizing the data of the core operational system
    • The work flow can be set flexibly according to the operation.
  2. Application form creation function
    • Data and Procedures for Core Operational Systems Application forms shall be able to be created using the information entered using the guidance function.
    • The format of the application form can be flexibly changed by the staff using the service according to the operation.
    • Application forms shall be output in a flexible manner, such as by paper or tablet.
  3. Functions that My Number Card can utilize
    • Function to automatically input self-information such as 4 information read from the My Number Card into the application form
  4. Function to link other services with API, etc.
    • Functions that can be linked with other digital services provided by the government and businesses
      *Other systems and services are assumed to be Mynaportal, public service mesh, etc.

Main flow of introduction

  1. Contact BPR
  2. Consideration of introduction
  3. Procurement
  4. Deployment

1. Counter BPR

Before introducing a Municipal DXSaaS services counter (system), it is necessary to formulate the ideal form (goal) of what you want to solve and what kind of place you want to be in the local government counter service, and to organize what kind of system is necessary to realize the goal.

When introducing Municipal DXSaaS services counter, please actively utilize the BPR Advisor Dispatch Project by Digital Agency.

2. Consideration of introduction

Please refer to the following information and contact each business operator for system selection and introduction.

  • Service Introduction Materials
    This chapter describes how to implement the required functions, and lists and describes the service menus including optional functions.
  • Tariff
    The fees required to use the Municipal DXSaaS services counter are written.
  • Service Mockup Environment
    You can check the operability and the operation flow of the service in advance.

Service introduction materials and price lists are available on the "counter dxsaas" channel of Digital Revolution Digital Transformation Co-Creation Platform *. For information on how to use the mock-up environment, please contact the contact information of each business operator.

*Digital Reform Digital Transformation Co-Creation Platform is a communication platform where any employees of local governments and government agencies can participate.

3. Procurement

Please procure Municipal DXSaaS services counter and necessary equipment that can realize what you want in accordance with the procurement procedures of each local government.

4. Introduction

By installing the necessary equipment and starting to use the Municipal DXSaaS services counter, we will realize the business flow and the ideal image of the goal formulated by the window BPR.

Consultation on the introduction

Digital Revolution Digital Transformation Co-Creation Platform, Municipal DXSaaS services counter and counter BPR consultations are also available.
For examples of use by local governments, please refer to , an example of use of "One-stop, no writing service" in Municipal DX services counter, .

Public Offering Information

Fiscal 2026 (2026)

At present, based on the specifications of counter DXSaaS, we are publicly inviting providers of counter DXSaaS for fiscal 2026.
Solicitation of window DXSaaS providers to local governments in the government cloud in fiscal 2026

From this time, we are inviting applications from the public to prepare for the counter DXSaaS environment in fiscal 2026.
Recruitment of DXSaaS preparation business operators to serve as a window to local governments in the government cloud in fiscal 2026
The deadline for submission of documents related to the announcement of participation in each public offering is 17:00 on Tuesday, November 4, 2025.
Date of public notice: October 24, 2025
When the business operators are decided, they will be notified on this page. The service introduction materials and fee tables of each business operator will be released on "Digital Reform Digital Transformation Co-Creation Platform" around June 2026.

Information on past public offerings

Fiscal 2025 (2025)

Fiscal 2024 (2024)

Fiscal 2023 (2023)

Related Information

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