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Municipal DXSaaS services counter

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Municipal DXSaaS services counter supports the realization of "Municipal DX services counter" in local governments by providing functions to facilitate the promotion of One-stop, no writing service as SaaS. In addition, multiple business operators provide Municipal DXSaaS services counter built on the government cloud, which can be selected and used according to the goal of each local government.
It is an initiative aimed at making it easier for local governments to work on window digital transformation .

Announcements

Contents

Characteristics of Municipal DXSaaS services counter

  • Digital Agency, in cooperation with local government officials, formulates specifications that incorporate the functions necessary for window digital transformation, and when local governments procure systems, the burden of "creating specifications from scratch" and "creating new systems" is reduced.
  • You can select a service that matches the problem you want to solve and your vision of the future window from the multiple window DXSaaS lineups.
  • It is expected that functions and services will be continuously improved and enhanced by the originality and ingenuity of business operators.

*It does not oblige local governments to introduce Municipal DXSaaS services counter.
*The implementation of Point of Contact DXSaaS is a means, and Point of Contact DX cannot be achieved only by implementing Point of Contact DXSaaS.

Basic function

The following four main functions are available regardless of which Municipal DXSaaS services counter is selected.

  1. Procedure guidance function
    • When employees conduct procedures face-to-face with residents, they should be able to complete the procedures in accordance with life events.
    • By utilizing the data of the mission-critical business system, it is possible to determine the reception counter and guidance tailored to the situation of the applicant.
    • Flexible setting of work flow according to operation
  2. Application creation function
    • The application form can be created using the contents entered in the data and procedure guidance function of the mission-critical business system.
    • Flexibility for staff using the service to change the format of their applications to suit their operations
    • Flexibility should be given to the method of printing application forms, such as printing on paper or printing on a tablet device.
  3. Functions that My Number Card can utilize
    • Function that allows automatic input of self-information such as the four pieces of information read from the My Number Card into the application form
  4. Functions that can link other services and APIs
    • Functions that can be linked with other digital services provided by the government or business operators
      *Other systems and services are assumed to be Mynaportal and public service mesh.

Main flow of introduction

  1. Window BPR
  2. Consideration of introduction
  3. Procurement
  4. Introduction

1. Contact BPR

Before introducing the Municipal DXSaaS services counter (system), it is necessary to formulate a vision (goal) for the local government counter service, such as what we want to solve and what kind of place we want to be, and to organize what kind of system is necessary to realize the goal.

When introducing Municipal DXSaaS services counter, please actively utilize the BPR Advisor Dispatch Project by Digital Agency.

2. Consideration of introduction

Refer to the following information when selecting and introducing a system, and contact the operator.

  • Service Introduction Materials
    Describes how to implement the required functions, and lists and describes the service menu, including optional functions.
  • Tariff
    The necessary charges for using Municipal DXSaaS services counter are listed.
  • Service mock-up environment
    You can check the operability and work flow using the service in advance.

Service introduction materials and price lists are available on the "Window dxsaas" channel of Digital Transformation Digital Transformation Co-Creation Platform *. For information on how to use the mock-up environment, please contact the contact information of each business operator.

*Digital Reform Digital Transformation Co-Creation Platform is a communication platform that anyone who is an employee of local governments and government agencies can join.

3. Procurement

Please procure the Municipal DXSaaS services counter and necessary equipment that can realize the ideal form in accordance with the procurement procedures of each local government.

4. Introduction

By installing the necessary equipment and starting the use of the Municipal DXSaaS services counter, we will realize the work flow and the ideal image set by the window BPR.

Consultation on introduction

Digital Transformation Digital Transformation Co-Creation Platform, Municipal DXSaaS services counter and counter BPR consultations are also held.
For examples of utilization by local governments, please check the example of utilization of "One-stop, no writing service" in Municipal DX services counter, .

Public offering information

Fiscal 2025 (2025)

Digital Agency worked with local government officials to develop specifications for the Window DXSaaS.
"Based on these specifications, we hereby announce the results of the public offering of the Government Cloud for Fiscal Year 2025, which was conducted from January 24, 2025 (2025) to February 25, 2025 (2025), for window DXSaaS providers to local governments, , as follows."

  • Fiscal 2025 (Fiscal 2025) Public Offering Results (in order of 50 Japanese syllables)
    • OEC Co., Ltd.: Mado Mate
    • Kitami Computer Business Co., Ltd.: DXSaaS version of the Rakumado counter business support system
    • K. S. Corporation: Counter DXSaaS Smart Counter System
    • Komi-Kurri Co., Ltd.: Komi-Mado
    • NEC Corporation: NEC Smart Government Window Solution Window DXSaaS
    • Ryobi Systems Co., Ltd.: R-STAGE counter DX service
    • BSN Ainet Co., Ltd.: Yubi Navi Plusu (counter DXSaaS version) (tentative name)

Service introduction materials and price lists of each operator are available on the "Window dxsaas" channel of the Digital Transformation Digital Transformation Co-Creation Platform.

Past public offering information

Fiscal 2024 (2024)

Fiscal 2023 (2023)

Related Information

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