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How to apply for the registration of a public money receiving account in the pension claim procedure

Since June 2025 (2025), it has become possible to apply for registration of a savings account as a public money receiving account that was applied for as a pension receiving account at the time of pension claim procedures. However, in some cases, registration may not be possible. Please check the following procedure.

Procedural method

When applying for a pension claim, if you wish to register your pension receiving account as a public money receiving account, you can complete the necessary procedures by filling out the "Pension Claim Form" and submitting it, in addition to filling out the necessary information concerning your pension receiving account and attaching the necessary documents. For information on how to fill out the "Pension Claim Form," please refer to the "How to fill out a pension claim form."

In the following cases, public money receiving account Registration will not be made because the Japan Pension Service will not provide information on public money receiving account Registration to Digital Agency. Even if information on public money receiving account Registration is provided to Digital Agency, public money receiving account Registration may not be made due to reasons such as an application for an account that is not included in the financial institutions that accept Bank Registration.

  • If the pension beneficiary account applied for is not a savings account in the person's name
  • When the pension beneficiary account applied for is in the name of the applicant but in the form of an old surname (maiden name)
  • When the first transfer to the pension beneficiary account applied for was not possible (transfer became impossible)
  • In the case of non-payment decision and no transfer
  • If you are a victim of domestic violence or abuse and information provision is restricted by the Japan Pension Service
  • In the case of a resident outside Japan

However, even if the deposit account is not registered as a public money receiving account account via the Japan Pension Service, it can be registered as a public money receiving account account via Mynaportal in the following cases:

  • In the case of a savings account in the name of an old family name (maiden name), when the old family name (maiden name) is also written on the face of the My Number Card
  • If you live outside Japan and have a My Number Card for people moving out of the country

How to fill out a pension claim form

Please write the following in the section "Intention to register public money receiving account" on the pension claim form.

  • If you wish to register: Circle "Register".
  • If you do not wish to register: Circle "Do not register".

In addition, it is not possible to apply for public money receiving account registration and use at the same time.
For information on how to fill out other sections, please consult your local pension office or Pension Consultation Center on the Street Corner.

Example of Filling out a Pension Claim Form for Applying to Register as a public money receiving account

There may be some differences depending on the pension claimed. In addition, the form of the pension claim is subject to change without notice.

  • (1) Intention to use public money receiving account
    • Circle "2. Not used (or not registered)"
  • (2) Pension Account
    • Financial Institution Name: Digital Bank
    • Store name: Minor Branch
    • Type of deposit: Ordinary deposit
    • Account Number: 1234567
    • Account Name: hanako Kokin
  • (3) public money receiving account's intention to register
    • Circle "1. Register"

This is an image of the relevant part of the pension claim form. In the area where it says

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