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Dashboard on My Number Card utilization

Last Updated:

By having a My Number Card, you can manage various administrative procedures, issuance of certificates, health and medical care, and money information online, which can reduce labor and time in your life. There are already various scenes of utilization, and many residents are using it. As an initiative to inform residents of the status of My Number Card utilization in their lives, we are releasing a dashboard.

  • The dashboard is updated monthly ( for updates).
  • Information equivalent to that presented in each dashboard is also provided in excel format and CSV format. For details, please refer to the data table of Source of each data.

Announcements

  • July 25, 2025
    Data was updated.

Contents

1. issue of certificates at convenience stores, etc.

Using My Number Card, you can obtain certificates such as a copy of your certificate of residence, certificate of seal registration, and a copy of your family register at a convenience store. Even if you are busy, you can issue the necessary certificates early in the morning, late at night, and on weekends and holidays.
*The certificates you can make a issue are different depending on the municipality.
Reference: Convenience Store issue (Japan Agency for Local Authority Information Systems (J-LIS))

2. Moving procedures in Mynaportal

An online moving procedure service has been available in all municipalities since February 2023. By using this service, you can submit a moving out report in Mynaportal, and in principle, it is not necessary to visit the municipal office for the moving out procedure.
Reference: Online Service for Moving Procedures

3. Points to note

Update Data

Since May 2024, new information, such as year-on-year comparisons, has been added to the "Utilization of My Number Card." Various dashboard figures are scheduled to be updated at the end of each month.
* Due to operational reasons, the schedule may change without notice.

Defining Data

The various statistics used in the dashboard were collected in Digital Agency in cooperation with the ministries and agencies in charge of the respective policies. The definitions of the statistics and numerical values are based on the statistics that Digital Agency referred to the ministries and agencies in charge.

Source of each data

  • Certificate of residence issued at convenience stores: Japan Agency for Local Authority Information Systems (J-LIS)
  • Number of copies of certificate of residence in issue: Ministry of Internal Affairs and Communications
  • Number of moves in Mynaportal: Digital Agency
  • Number of Moves: Ministry of Internal Affairs and Communications

Combine these data and publish them together as structured data for your dashboard.

True or false information

For information on the correctness of information published by Digital Agency, please refer to Correctness: Dashboard on My Number Card Utilization .

If you have any questions or ideas, please feel free to contact us at .

Frequently Asked Questions

If you have any questions, please check Frequently Asked Questions .