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My Number Card Utilization Dashboard

Last Updated:

Having a My Number Card allows you to manage various administrative procedures, issuance of certificates, and information on health, medical, and money online, reducing the time and effort in your life. There are already various scenes of use and application, and many residents are using it. As an initiative to communicate the status of My Number Card use and application in the lives of residents, we have released a dashboard.

Notice

  • August 29, 2025
    The data was updated.

Table of Contents

1. Issuance of certificates at convenience stores, etc.

Using My Number Card, you can obtain certificates such as a copy of your certificate of residence, seal registration certificate, and a copy of your family register at convenience stores, etc. Even if you are busy, you can issue necessary certificates early in the morning, late at night, and on weekends and holidays.
*Certificates that can be issued vary depending on the local government.
Reference: Convenience Store (Japan Agency for Local Authority Information Systems (J-LIS))

2. Moving procedures in Mynaportal

An online service for moving procedures has been available in all municipalities since February 2023. By using this service, you can submit a moving-out notification in Mynaportal, and in principle you do not need to come to the municipal office for moving-out procedures.
Reference: Moving Procedure Online Service

3. Important Points

Refresh Data

Since May 2024, new information has been added to the "Status of My Number Card Utilization," including figures compared to the same month of the previous year. The various figures on the dashboard are scheduled to be updated at the end of each month.
* The schedule is subject to change without prior notice due to operational reasons.

Defining Data

All date used in the Dashboard are collected in Digital Agency in cooperation with the government ministries and agencies responsible for each policy, and are defined in accordance with Digital Agency's inquiries with the government ministries and agencies.

Source of each data set

  • Certificates of Residence issued at convenience stores: Japan Agency for Local Authority Information Systems (J-LIS)
  • Number of copies of residence certificate issued: Ministry of Internal Affairs and Communications
  • Number of moves in Mynaportal: Digital Agency
  • Number of Moves: Ministry of Internal Affairs and Communications

These data are put together and published together as structured data for dashboards.

True or false information

For information on the correctness or falsity of data published by Digital Agency, please refer to Correctness or Falsity Information: Dashboard My Number Card on the Utilization of .

Opinion and Request

For questions and ideas, please contact Opinion and Request .

FAQ

If you have any questions, please check the FAQ .