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Smartphone My Number Card

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Smartphone My Number Card is a service that allows users to add My Number Card functions to their smartphones (iPhones and Androids).

Table of Contents

Overview

"Smartphone My Number Card" is a service that allows you to use My Number Card functions by adding them to your smartphone. Instead of entering a PIN number, you can use biometrics such as your face or fingerprint to easily and safely verify your identity. Anyone who has a My Number Card and a compatible smartphone device can use it free of charge.

If you are using iPhones, please check the "My Number Card for iPhones" page, and if you are using Androids, please check the "electronic certificates on Android smartphones Installation Service" page for details.

Available locations and services

"Smartphone My Number Card" can be used, for example, in the following situations. The locations and services available are expanding as needed.

  • Mynaportal
  • Obtaining a certificate at a convenience store
  • Accepted as a My Number Card as the Health Insurance Certificate at medical institutions and pharmacies (the number of institutions handling the service will gradually increase)
  • Filing a tax return via e-Tax

Please be sure to bring the actual card with you, in case only the actual My Number Card service is available.

For details, refer to the guide for your OS.

How to get started

"Smartphone My Number Card" can be added to iPhones or Androids using the latest Mynaportal app.

Please have the following with you and add them by following the instructions on the Mynaportal app screen.

  • Smartphones with compatible OS versions
  • Latest Mynaportal Apps
  • Real My Number Card
  • Supplementary Security Code for Entry of Matters on Certificate (4 digits)
  • Signing password (6 to 16 alphanumeric characters)

For details on how to get started, please refer to the following pages for both iPhone and Android devices.

Frequently Asked Questions

Q1. Which models are supported?

A1.

Q2. Can it be used as a Myna driver's license?

A2.

No. "My Number Card for iPhones" and "electronic certificates on Android smartphones" cannot be used as a Myna driver's license.

Q3. I do not know the PIN and password required when adding it to my smartphone

A3.

The security code for assistance in entering matters on the card is a 4-digit security code that is used to scan the information written on the actual My Number Card. The signature password is a 6 to 16-character alpha-numeric password that is used when signing using the My Number Card. If you forget both your security code and password, please reset them at the counter of the municipality where your resident record is located.

Q4. What should I do to change the model?

A4.

Before giving up your smartphone or changing models, please delete My Number Card from your smartphone for safety's sake. For details, please check when giving up your Digital Agency smartphone or changing models ( Smartphone electronic certificate for renewal or reissuance.

If you have already given up your old device, please delete it from another smartphone. For details, please check the (Mynaportal) for the Smartphone electronic certificate for renewal or reissuance.

Q5. What should I do when I renew my My Number Card?

A5.

If you update the actual My Number Card and electronic certificate, you need to set the My Number Card of your smartphone again after the update.

Other frequently asked questions

Here are our most frequently asked questions. If you can't find what you're looking for, here are some more questions.

To the private sector and Administrative Agencies Considering a Response

For details and how to use My Number Card (JPKI), which allows you to make a identity verification using your smartphone's Japanese Public Key Infrastructure, and card-substitute electromagnetic records (attribution verification function), please check the following.

PR materials

Video

My Number Card "You can put it on your smartphone" (30 seconds)

Posters and leaflets