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My Number Card on Smartphone

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"My Number Card on Smartphone" is a service that allows you to use My Number Card function by adding it to your smartphone (iPhones, Android terminals).

Table of Contents

Outline

"My Number Card on Smartphone" is a service that allows you to add a function in My Number Card to your smartphone and use it. Instead of entering a PIN number, biometrics such as face and fingerprints are used to easily and safely verify identity. Anyone who holds My Number Card and has a compatible smartphone device can use it for free.

For details, please check the "My Number Card on iPhone" page for iPhones and the "Android Equipped Service" page for electronic certificates on Android smartphones devices.

Places and services you can use

"My Number Card on Smartphone" can be used in the following situations. The number of places and services where it can be used is constantly expanding.

  • Mynaportal
  • Getting certificates at convenience stores
  • Accepted as a My Number Card as the Health Insurance Certificate at medical institutions and pharmacies (the number of corresponding institutions will gradually increase)
  • Final Tax Return via e-Tax

The locations where the card can be used may differ between iPhones and Android terminals, so please check the guidance provided by each service. Please also be sure to bring the real card, in case only the real My Number Card can be used.

For details, refer to the guide for the OS you are using.

Getting Started

"My Number Card on Smartphone" can be added to iPhones or Android devices using the latest Myna app.

Please have the following items at hand and follow the instructions on the screen of the Myna app to add them.

  • Smartphone with compatible OS version
  • Latest minor apps
  • Real My Number Card
  • PIN (4-digit number) to assist entry of items on the face of the card
  • Password for signing (6 to 16 alphanumeric characters)

For details on how to add it, please check the following pages for iPhones and Android devices respectively.

Frequently Asked Questions

Q1. Which model does it support?

A1.

Q2. Can I use it as a Myna driver's license?

A2.

No. "My Number Card on iPhone" and "electronic certificates on Android smartphones" cannot be used as a Myna driver's license.

Q3. I don't know the PIN and password required when adding to a smartphone.

A3.

The PIN number to assist entry of items on the My Number Card is a 4-digit PIN number used to read the information printed on the actual My Number Card. The signature password is a 6-16 alphanumeric character password used when signing using the certificate of residence. If you forget both the PIN number and the password, please reset them at the counter of the municipality where your certificate of residence is registered.

Q4. What should I do when I change models?

A4.

Before giving up your smartphone or changing the model, delete My Number Card from your smartphone to be on the safe side. For details, see When Giving Up a Smartphone or Changing the Model (Digital Agency Web Service Application) .

If you have already given up your old device, please delete it from another smartphone. For details, please refer to the Smartphone electronic certificate Invalidation by (Mynaportal) .

Q5. What should I do when I renew my My Number Card?

A5.

If you update the physical My Number Card and electronic certificate, you will need to set the My Number Card on Smartphone again after updating.

Other frequently asked questions

You can also find a list of frequently asked questions below. If you can't find what you're looking for, you might also want to check out:

To private sector / Government Agencies Considering Measures

Please check the following for details and how to use Japanese Public Key Infrastructure (JPKI), which performs identity verification using My Number Card on Smartphone, and Card Substitute Electromagnetic Recording (Attribute-Certified function).

PR materials

Video

My Number Card "You can put it in your smartphone" (30 seconds)

Posters and leaflets