About digital supporters application for those under 18 years old
- Last Updated:
We are looking for a digital supporters to provide support for people who are unfamiliar with digital devices and services.
What's New
- August 25, 2025 Updated the privacy policy in the "Application Guidelines, etc." and the proxy consent form in the "Application form".
About digital supporters
Digital supporters is a human resource that provides guidance and support on the following matters for people who are not familiar with digital devices and services.
- How to use My Number Card and Mynaportal
- How to use digital services implemented in each region
- How to use digital devices and services
For details, please refer to "digital supporters's Efforts".
How to apply
After checking the "Application Guidelines, etc.", please fill out the necessary information on the "Application Form" and apply using the "digital supporters (under 18 years old) Reception Form". If you have any questions, please contact the "Contact" in advance.
Application Guidelines, etc.
Before applying, please be sure to check the following materials and videos
- Digital supporters Application Guidelines (PDF / 826 kb) (revised on April 1, 2025)
- Privacy Policy (PDF / 190 kb) (updated on August 25, 2025)
- Content such as digital supporters videos
Application form
- Digital supporters Application Form (Excel / 31 kb)
- Interview Format (Excel / 38 kb) (updated on May 27, 2025)
- Proxy Consent Form (Excel/996KB) (updated on August 25, 2025)
*One proxy consent form is required for each applicant.
Digital supporters portal screen operation manual
This is a portal site dedicated to digital supporters. IDs and passwords will be sent to those who apply to digital supporters and pass the screening. On this portal site, you can view the letter of appointment (PDF), register and check the status of activities, and check notifications from Digital Agency.
Contact:
If you have any questions about digital supporters, please contact us by email or phone.
- Digital Agency digital supporters Support Center (outsourcing)
- Email: support
_atmark_digital-promotion-staff. jp*"@" is displayed as "_atmark_" to prevent spam mail. When you send mail, please change "_atmark_" to "@" (one byte). - Telephone: 0120 780 325 (toll free)
Business hours: Weekdays 9:30-18:15
- Email: support
*The number of My Number-related inquiries to the above phone numbers is increasing. For My Number System, My Number Card and Mynaportal, please contact the toll-free number listed in the My Number System Inquiry .