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Efforts in digital supporters

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Digital supporters provides detailed support to people who are not familiar with digital devices and services. It is an initiative to create environments in which society as a whole can enjoy the convenience of a digital society without leaving anyone behind.

  • Digital Information Center for Teachers
    • This page summarizes digital information for people in digital supporters and others who provide support for people who are not familiar with digital devices and services.
  • Introduction of digital supporters's Efforts (YouTube (Digital Agency))

What's New

Outline

In order to create environments where everyone can enjoy the convenience of a digital society, we will collaborate with projects and initiatives already being conducted by the national government, local governments, and various organizations for people unfamiliar with digital devices and services. Those involved in these projects and initiatives will be positioned as digital supporters or digital promotion officials across the board. We started in fiscal 2022 with the aim of developing a broad national campaign.

In the future, the TMG will publicize the convenience of various activities, including the use of My Number Card, with the aim of promoting its use among the general public.

About digital supporters

Digital supporters is a person who teaches people who are not familiar with digital devices and services about the following matters or provides support for their use.

What digital supporters teaches and supports

  1. How to use My Number Card and Mynaportal
  2. How to use digital services implemented in various regions
  3. How to use digital devices and services

Recruitment targets and requirements

Patients who meet any of the following conditions

  1. People who make efforts to support the utilization of digital devices and services as well as to teach how to use them in the projects implemented by the national government as shown in the application guidelines (Appendix 1).
  2. Persons who belong to the organizations, etc. listed in the Application Guidelines (Exhibit 2) and who will be taught and supported by digital supporters regarding Items 1, as well as Items 2 and 3 optionally, or who will provide support for use, and who have watched content from the video, etc. designated by Digital Agency.
  3. Persons who engage in activities in projects implemented by or in cooperation with local governments, and who will be taught or supported by digital supporters on items 1, as well as 2 and 3, or who will provide support for the use of these items.
  4. Other persons approved by Digital Agency as necessary

Desired Activities

We expect that you will work in national projects that fall under the application requirements of the digital supporters, as well as in teaching initiatives that have been active in the area for some time.

What are digital drivers and facilitators?

It is a person who disseminates information to those who are not familiar with digital devices and services around them, such as calling for participation in training sessions, etc.

Recruitment targets and requirements

  1. Those who belong to the organizations listed in the application guidelines (Appendix 2) and are willing to call for participation in lectures and seminars related to digital supporters in the area.
  2. Other persons approved by Digital Agency as necessary

Desired Activities

In order to prevent people who are not good at digital from being left behind, it is planned to call for participation in lectures and seminars held in local areas.

Upon his appointment to digital supporters

Assignment of Open Badges

Digital Agency will grant open badges (badges with an electronic image) to digital supporters, etc. The granted open badges can be used on your own business cards, social media, etc.

Digital supporters Portal

Through the digital supporters Portal, you can view the Letter of Appointment (PDF), register and confirm the status of activities, and check notifications from Digital Agency.

Digital supporters's application

Application Guidelines, if you belong to any of the organizations shown in Appendix 2 of the Application Guidelines, please apply using the form below.
In addition, the application method and the documents to be submitted to prove the affiliation are different for each affiliated organization. Please contact Digital Agency digital supporters Support Center (outsourced) prior to application.

  • Application Form (digital supporters Portal)
    • Applications from people participating in projects implemented by the national government based on Application Guidelines 3. (1) (I), and projects implemented or cooperated with by local governments based on Application Guidelines 3. (1) (iii), are invited individually through national ministries and agencies and local governments.
  • Digital supporters Recruitment (PDF / 344 kb) (updated on April 27, 2026)
    • We introduce voices of people who became a digital supporters site.

Application Guidelines

Project

Please refer to the following for the projects implemented by the country that are subject to digital supporters's recruitment.

Organizations, etc. indicated in the application guidelines

Please refer to the following for the list of organizations shown in the application guidelines.

Contents such as video designated by Digital Agency

Please see below for the contents of video, etc.

List of cooperating companies, organizations, etc.

A list of companies and organizations that are cooperating with this initiative, such as those that have been compiled by organizational unit and applied for the digital supporters or digital promotion and promotion staff, is posted.

Examples of digital supporters Activities

The following is a summary of the activities of people in digital supporters. Information will be posted as needed.

Information on seminars and other events held in local communities

Please see the following for information on lectures and seminars held in the region. Information will be posted as needed.

  • for information on workshops and seminars held in the local community (updated on February 2, 2026)

Frequently Asked Questions (FAQ)

Here is a summary of FAQs about digital supporters.

Related Information

Inquiries:

Digital Agency digital supporters Support Center (outsourced)

If you have any questions about the digital supporters, please contact us by email or phone.

Email address for inquiries

support _ atmark _ digital-promotion-staff.jp

  • *To prevent spam mail, "@" is displayed as " _ atmark _ ". When you send mail, please replace " _ atmark _ " with "@" (one byte).

Contact Phone Number

0120-780-325 (toll free)

  • Office hours: 9:30 a.m. to 6:15 p.m. on weekdays
  • *There has been an increase in inquiries to the above phone numbers regarding My Number, e-Gov, and gBizID. Please check the following.