Frequently Asked Questions: About the Deposit Account Numbering System

Q & As are added as needed.

Q9-1 What is a number to a savings account, and what are the advantages of a number to a savings account?

A9-1

The "My Number" system allows a depositor to add a My Number to a deposit account by voluntarily submitting the My Number to a financial institution.
By assigning a number to a deposit account, the location of the deposit account to which the My Number has been assigned can be confirmed at the counter of one financial institution at the time of inheritance or disaster (Note).

"(Note) This is a benefit that can be obtained by the" "Act on Management, etc. of Deposits and Savings Accounts through Use of Individual Numbers Based on Depositors' Will (Act No. 39 of 2021)" "(Account Management Act)."

Q9-2: What is the difference between the deposit account numbering scheme and the public money receiving account scheme?

A9-2

The deposit account numbering scheme is a scheme for submitting your My Number to financial institutions and is different from the public money receiving account Registry Scheme (Note), which is a scheme for registering a deposit account with the national government in order to receive benefits, etc.

(Note) The public money receiving account Registry Program was established by the Act on Registration, etc. of Deposit and Savings Accounts for Prompt and Reliable Payment, etc. of Public Benefits (Act No. 38 of 2021).

Q9-3 How can I number my savings account?

A9-3

You can do this by submitting your My Number from a financial institution or Mynaportal to the financial institution to which you wish to be numbered. , which is not subject to the partial .

Q9-4 Which financial institutions are eligible for the deposit account numbering system?

A9-4

All financial institutions that handle deposits and savings accounts are eligible, but there are some financial institutions that are not eligible for the procedure. For details, please refer to , which is not subject to the partial .

Q9-5 What do I need to add a number to my savings account?

A9-5

As a general rule, documents confirming your My Number, such as your My Number Card, and your identification information (name, address, and date of birth) are required. In addition, when assigning a number to a deposit account via Mynaportal, a My Number Card is required in addition to a device (such as a smartphone) that can access the Mynaportal.

Q9-6: If I add a number to my savings account, will the information on my income and assets be transmitted to the government?

A9-6

Notification of My Number will not trigger financial institutions to inform the government of the balance of deposits and savings.
The government has been able to confirm the account information of depositors only when it conducts necessary financial and tax investigations based on the laws and ordinances.

Q9-7 Is it mandatory to assign a number to a savings account?

A9-7

When opening a deposit account or making an overseas remittance of more than one million yen at an over-the-counter, the financial institution will confirm the intention to notify the My Number (Note), but the My Number will not be added to the deposit account without notification by the individual.

(Note) This is a response based on the Act on Management, etc. of Deposits and Savings Accounts through Use of Individual Numbers Based on the Will of Depositors (Act No. 39 of 2021) (Account Management Act). Even before the enforcement of the Act on Management, etc. of Deposits and Savings Accounts through Use of Individual Numbers Based on the Will of Depositors (Act No. 39 of 1997), financial institutions have been asking depositors for their cooperation in submitting My Number notifications in accordance with the Act on General Rules for National Taxes, etc.

Q9-8 If I register a public money receiving account to receive benefits, will a number be added to my savings account?

A9-8

The public money receiving account Registry Program and the Deposit Account Numbering Program are different programs.
Therefore, even if the public money receiving account is registered, the My Number will not be assigned to the deposit account without notification to the financial institutions. The number will not be assigned to the deposit account without the consent of the person.

Q9-9 Can I choose which account to number?

A9-9

You can select a financial institution to be numbered, but you cannot select individual accounts to be numbered. Depending on the status of account management at the financial institution, some accounts, such as dormant accounts, may not be numbered.

Q9-10 I cannot search for JA Bank in Mynaportal. What should I do?

A9-10

You can use it because it is a target financial institution, but the financial institution name you enter in the search must be the official name.

For example, when registering "JA Bank Maina Agricultural Cooperative (tentative name)", search for "Maina Agriculture" or "Maina" and select "Maina Agricultural Cooperative" displayed in the search results.

Q9-11 Where can I check the result of the application for the number of the deposit account?

A9-11

In the case of number application from a financial institution, if you submit your My Number to more than one financial institution at a time via the Deposit Insurance Corporation of Japan, the Deposit Insurance Corporation of Japan will notify you of the result of the number application by mail (ordinary mail). The notification destination is limited to within Japan.
In the case of applying for the number from Mynaportal, the result of the number application will be notified in the "Notice" of Mynaportal.

Q9-12 I applied for a number of a deposit account from a financial institution, but it seems that I could not number it well. What should I do?

A9-12

The identification information (name, address, and date of birth) submitted to the financial institution at the time of application for the number assignment was not up-to-date (did not match the information on the latest resident record), or did not match the identification information registered with the financial institution to which the number assignment was requested. Therefore, the number assignment was not possible.
If the customer identification data submitted to the financial institution at the time of applying for the number assignment is not the latest, please submit the latest customer identification data to the financial institution and apply for the number assignment again. If the customer identification data has not been submitted to the financial institution requesting the number assignment, please submit the latest customer identification data to the financial institution requesting the number assignment and then apply for the number assignment again.

(Note) As a result of strict verification to ensure that there are no mistakes in linking My Numbers, even if the customer identification data submitted to the financial institution at the time of application is correct, it may take several weeks to complete the procedure.
(Note) If you do not submit your My Number to financial institutions when you apply for the number, the Deposit Insurance Corporation of Japan will obtain your My Number from the Juki Net based on your identification information and notify financial institutions of it. However, as a result of strict verification to ensure that you do not accidentally obtain another person's My Number, it has been confirmed that you cannot obtain a My Number even if your identification information submitted to financial institutions is correct. Therefore, please submit your My Number as much as possible when you apply for the number.

Q9-13 I applied for the number of the deposit account from Mynaportal, but it seems that I could not do it well. What should I do?

A9-13

It is considered that the number could not be assigned because the information entered when applying for the number was incorrect, or the customer identification information (name, address, and date of birth) registered with the financial institution where the number was requested was not up to date.
If the information you entered when applying for the number is incorrect, enter the correct information and apply for the number again.
If the contents at the time of applying for the number are correct, please apply for the number again after submitting the latest customer identification information to the financial institution that you wish to apply for the number.

Q9-14 Can I cancel my bank account number?

A9-14

In principle, it is not possible to cancel the numbering after the numbering is completed.

Q9-15 Since my parents passed away, I would like to figure out which financial institution I had an account with for inheritance procedures. What should I do?

A9-15

If the deceased person (decedent) assigned a number to a deposit account while he or she was alive, the family of the deceased person (heir) can confirm the whereabouts of the deposit account to which the deceased person's My Number was assigned by applying for an inquiry at the time of inheritance at any financial institutions, except for , which is not subject to the partial procedures. It is not possible to apply for an inquiry at the time of inheritance from Mynaportal.

Q9-16 What do I need for inquiry at the time of inheritance?

A9-16

In addition to the applicant's identity verification documents, a document confirming the identity (name, address, and date of birth) of the deceased person (decedent) and a document confirming that the applicant is a legal heir or a testamentary donee by universal succession are required. The My Number of the deceased person (decedent) is not required. In addition, a fee must be paid.

(Note) The Deposit Insurance Corporation of Japan obtains the decedent's My Number from the Basic Resident Register Network System (Juki Net) based on the identity of the decedent. However, as a result of strict verification of identity so as not to mistakenly obtain another person's My Number, it has been confirmed that the decedent's My Number cannot be obtained even if the identity of the decedent submitted to financial institutions is correct. Please keep this in mind when applying for an inquiry at the time of inheritance (the fee cannot be refunded after the application is accepted).

Q9-17 Until when can I make inquiries at the time of inheritance?

A9-17

It is possible up to 10 years after the decedent dies.

Q9-18 What should I do if I have more than one heir?

A9-18

Please inquire with one of the heirs.

Q9-19 Where can I check the result of the inquiry at the time of inheritance?

A9-19

You will be notified by the Deposit Insurance Corporation of Japan by mail (simple registered mail). Please note that the notification address is limited to within Japan.

Q9-20 I lost my bankbook of a financial institution due to the disaster, so I would like to know my account information. What should I do?

A9-20

If you assigned a My Number to your bank account before the disaster, you can confirm the location of the bank account to which the My Number was assigned by applying for the Inquiry at the Time of Disaster at any financial institutions, except for , which is not subject to the partial procedure. You cannot apply for the Inquiry at the Time of Disaster from Mynaportal.

Q9-21 What do I need for inquiry at the time of disaster?

A9-21

Documents confirming your My Number and identifying information (name, address, and date of birth) are required.

Q9-22 Where can I check the result of the inquiry at the time of disaster?

A9-22

It will be notified by the financial institution that applied for the inquiry at the time of disaster.