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Use of health insurance card in My Number Card

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Health insurance cards will be transferred to a system based on My Number Card (My Number Card as the Health Insurance Certificate), and new health insurance cards will no longer be issued from December 2, 2024. Please use My Number Card when using medical institutions and pharmacies.

Notice

Table of Contents

How to Use My Number Card as a Health Insurance Card

First time use registration

In order to use My Number Card as your health insurance card, you only need to register for the first time. There are three ways to register:

  • Registration from a card reader with facial recognition
    You can register for the first time using the card reader with facial recognition at the counters of medical institutions and pharmacies. Place your My Number Card on the card reader with facial recognition, select the button to register My Number Card as your health insurance card, and follow the on-screen instructions to complete the registration process.
  • Application from Mynaportal
    * How to register My Number Card as the Health Insurance Certificate from Mynaportal (YouTube) introduces how to apply in a video.
    1. Please log in to Mynaportal .
    2. Please check "Use My Number Card as a health insurance card" and press "Register".
  • Application from Seven Bank ATM
    You can register for the first time at any Seven Bank ATM in Japan. Please use your local Seven Bank ATM.

How to use at medical institutions and pharmacies

[Text and image version] How to use it at medical institutions and pharmacies

When checking in at a medical institution or pharmacy, you can use the card reader with facial recognition by following the steps below.

  1. Readin
    Please insert My Number Card into the card reader with facial recognition.
    *There are several types of card readers with face recognition (from five manufacturers).
    Card being inserted into card reader.
  2. Identity verification
    Select either Face ID or 4-digit PIN to make a identity verification.
    • In the case of face authentication
      The picture is taken automatically when your face fits in the frame of the screen.
      Facial recognition image.
    • For the personal identification number
      Enter the 4-digit PIN number you set when you applied for the card.
      Enter your PIN.
  3. Obtaining informed consent
    Please select the information to be provided to the doctor / pharmacist (past medical care / drug information, specific medical examination information, etc.).
    • 3-1. Past Medical and Drug Information
      Information on past medical treatment and prescribed drugs is provided to doctors and pharmacists.
    • 3-2. Specific Medical Examination Information
      We provide the results of the Metabolic Health Examination (40 to 74 years old) and the Elderly Health Examination (75 years old or older).
      Regarding the provision of specific medical examination information for people over 40 years old,
  4. Completion of acceptance
    The reception is completed. Please take your card from the card reader.
  5. (Only in the case of using the high-expense medical care program) Consent to Provision of Limit Amount Information
    If you use the High-Cost Medical Care Benefit System, please press "Provide Limit Information" without taking your card. You will not need to pay more than the limit at the counter.
    * From October 2024, it will no longer be necessary to enter consent for information on the limit amount, and it will be linked to medical institutions and pharmacies.
    Provide Limit Information, Provide or Do Not Provide.

[Video version] How to use it at medical institutions and pharmacies

(How to Use My Number Card as a Health Insurance Card)

How to Check Registration Status

  1. Please log in to Mynaportal .
  2. Go to "Home" and click on the "Confirm" button in the "Registration Status Confirmation" field.
  3. Please check the setting of "Health Insurance Card". If "Registered" is set, it can be used as a health insurance card.

Benefits of health insurance cards in My Number Card

1. Access to better health care

When you visit a medical institution / pharmacy, if you agree to provide medical care / drug information and the results of a specific medical examination, you can receive a comprehensive diagnosis based on your own information and an appropriate prescription that avoids duplicate dosing from a doctor or pharmacist.

We will introduce the voices of medical workers regarding the use of health insurance cards in My Number Card in the video.

2. You will not need to pay more than the maximum amount at the counter (High-Cost Medical Care Benefit System)

Even if you have to pay a large amount of medical expenses, by using My Number Card as your health insurance card, you do not have to temporarily pay the high medical expenses at the reception desk of medical institutions or pharmacies, nor do you have to go through the paperwork application procedures at the government office in advance.
A diagram explaining the maximum amount of out-of-pocket expenses. Maximum amount of out-of-pocket expenses * Varies depending on income. Out-of-pocket expenses, no payment required, high-cost medical expenses paid by health insurance associations, etc. Out-of-pocket expenses (e.g. 30%)

3. It can be used as a health insurance card even after moving, finding a job or changing jobs.

You don't need to renew it, and you can use your My Number Card without waiting for a new health insurance card to be issued.
*You need to enroll in the new insurer.

Safe in case of emergency

A demonstration project for the practical use of My Number Card at medical sites is underway. This also shows scenes of My Number Card use in emergencies, including other .

Time of emergency transport

We are conducting a demonstration project in which emergency medical teams use a My Number Card to accurately and quickly grasp medical information, drug information, specific medical examination information, etc. of patients transported by ambulance, and to speed up and facilitate emergency activities.

Time of evacuation

The City of Mynaportal is conducting a demonstration project to ensure that medical care can be received safely and securely even during evacuation, including the ability to share past medical care and drug information, medicines that are usually taken, and specific medical examinations with doctors in the evacuation shelter.

Safety

With privacy protection and My Number Card security measures in place, you can rest assured.

Protect your privacy

Medical institutions and pharmacies will be able to view only medical information, drug information, and specific medical examination information from the past that you have agreed to provide. Information that you have not agreed to will not be provided.
In addition, the provided medical information will not be used for purposes other than medical treatment and medication, and sufficient care will be taken in handling personal information.

My Number Card Security

The My Number Card has a number of safety measures in place, so you can feel safe carrying it around. Please check the details below.

How to respond to those who do not hold a My Number Card or are not registered to use it as a health insurance card

In order to use your health insurance card at a medical institution or pharmacy, please take one of the following actions.

How to confirm the insurance eligibility of children and students at the time of commuting to nursery schools and school events

If it is difficult for you to bring your My Number Card as the Health Insurance Certificate due to a school event such as a school excursion or a club activity expedition, you can visit a medical facility / pharmacy by bringing any of the following items.

  • PDF of medical insurance credentials
  • Notice of Credentials or Copy

For details, please refer to Confirmation of Insurance Eligibility of Children and Students at Nursery Schools and School Events (PDF / 1,377 kb) .

Frequently Asked Questions

References

Contact:

Please contact the My Number Comprehensive Toll-free Number (0120 95 0178) .