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Use of My Number Card health insurance cards

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Health insurance cards will be transferred to a system based on My Number Card (My Number Card as the Health Insurance Certificate), and from December 2, 2024, new health insurance cards will no longer be issued. Please use My Number Card when using medical institutions and pharmacies.

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How to Use My Number Card as a Health Insurance Card

First time use registration

In order to use your My Number Card as a health insurance card, you need to register only the first time. There are three ways to register:

  • Registering from a card reader with face authentication
    You can register for the first time with a card reader with face recognition at the counter of medical institutions and pharmacies. Place the My Number Card on the card reader with face recognition, select the button to register the My Number Card as a health insurance card, and follow the instructions on the screen.
  • Application from Mynaportal
    * How to register My Number Card as the Health Insurance Certificate from Mynaportal (YouTube) introduces the application method in the video.
    1. Please log in to Mynaportal .
    2. Check "Use My Number Card as a health insurance card" and press "Register".
  • Seven Bank ATM applications
    You can register for the first time at any Seven Bank ATM nationwide. Please use the nearest Seven Bank ATM.

How to use at medical institutions and pharmacies

[Text and image version] How to use it at medical institutions and pharmacies

At the reception desk of a medical institution or pharmacy, you can use a card reader with face authentication in the following procedure.

  1. Read
    Please insert the My Number Card into the card reader with face recognition.
    *There are several types (5 manufacturers) of card readers with face authentication.
    The card is inserted into the card reader.
  2. Identity verification
    Select either face authentication or 4-digit security code entry and make a identity verification.
    • In the case of face authentication
      The image is automatically taken when the face is within the frame of the screen.
      Face authentication image.
    • In the case of a PIN
      Enter the 4-digit PIN number you set when you applied for the card.
      Enter the security code.
  3. Obtaining consent
    Select the information to be provided to doctors and pharmacists (past medical examination and drug information, specific medical examination information, etc.).
    • 3-1. Past Medical Care and Drug Information
      Information on past medical examinations and prescribed drugs is provided to doctors and pharmacists.
    • 3-2. Specific Medical Examination Information
      We provide the results of the metabolic syndrome checkup (ages 40 to 74) and the elderly checkup (ages 75 and older).
  4. Accepted
    The reception is completed. Please take your card from the card reader.
  5. (Only in the case of using high-expense medical care systems) Consent to provide limit information
    If you are using the High-Cost Medical Care Benefit System, please press "Provide" for the limit information without taking the card. You will not need to pay more than the limit at the counter.
    *From October 2024 (2024), it will no longer be necessary to enter consent information on the limit amount, and it will be linked to medical institutions and pharmacies.
    Do you want to provide limit information,

[Video version] How to use it at medical institutions and pharmacies

(Method of Using a My Number Card as a Health Insurance Card)

How to check the registration status

  1. Please log in to Mynaportal .
  2. At "Home", please press the "Check" button in the "Check registration status" column.
  3. Please check the "Health Insurance Card" setting. If "Registered" is set, you can use it as a health insurance card.

Benefits of My Number Card Health Insurance Cards

1. You can get better medical care

When you visit a medical institution or pharmacy, you can receive a comprehensive diagnosis based on your own information from a doctor or pharmacist and an appropriate prescription that avoids overlapping medication by agreeing to provide information on medical treatment and drugs as well as the results of specific health examinations.

Regarding the use of health insurance cards in My Number Card, we will introduce the voices of medical professionals in the video.

2. You do not need to pay more than the maximum amount at the counter (High-Cost Medical Care Benefit System)

Even if high medical expenses are incurred, by using the My Number Card as a health insurance card, there is no need to temporarily pay the high medical expenses at the counter of medical institutions or pharmacies, or to apply for documents at the government office in advance.
Chart describing the personally borne expense. Personally borne expense * Varies depending on income. Self-pay, No payment required, High-cost medical expenses paid by health insurance associations, etc. Out-of-pocket expenses (e.g. 30% co-payment)

3. It can be used as a health insurance card even after moving, getting a job or changing jobs.

You don't need to renew, and you can use your My Number Card as it is without waiting for the issuance of a new health insurance card.
*You need to enroll in a new insurer.

Peace of mind in an emergency

We are promoting a demonstration project to utilize My Number Card in the field of medical care. Scenes of My Number Card utilization in emergencies in , including other , are summarized.

Time of emergency transportation

We are conducting a demonstration project that aims to speed up and facilitate emergency response activities by having emergency response teams use My Number Card to accurately and quickly obtain information on medical care, drugs, and specific medical examinations of people being transported by ambulance.

Time of evacuation

We are conducting a demonstration project to enable people to receive medical care safely and securely even in the event of evacuation. For example, information on past medical treatment and drugs, medicines they usually take, and specific medical examinations can be shared with doctors in evacuation shelter by Mynaportal.

Safety

With privacy protection and My Number Card security measures in place, you can use it with confidence.

Protection of privacy

Medical institutions and pharmacies can only view past medical information, drug information, specific medical examination information, etc. that you have agreed to provide. Information that you have not agreed to will not be provided.
Provided medical information will not be used for purposes other than medical care and medication, and sufficient care is taken in handling personal information.

My Number Card Security

The My Number Card is equipped with various safety measures, so it is safe to carry around. Please check the following for details.

How to deal with people who do not have a My Number Card or who are not registered as a health insurance card

In order to use the health insurance card at medical institutions and pharmacies, please take one of the following actions.

  • For those who do not have a My Number Card, after issuing a new My Number Card, register for the first use of the Health Insurance Card and use the My Number Card as a health insurance card.
    To issue a new My Number Card, please apply from the where you apply for the My Number Card (My Number Card General Site).
  • Use the certificate of qualification as a health insurance card
    A "Certificate of Eligibility," which allows you to verify your insurance eligibility regardless of My Number Card, will be given to you by a medical insurer (your employer or local government) free of charge. By presenting the "Certificate of Eligibility" to a medical institution, etc., you can continue to receive medical treatment covered by insurance at your own expense. This is a issue.
    For details, please refer to the Eligibility Confirmation Form (Medical Examination Methods Other Than My Number Card as the Health Insurance Certificate) Nursery School, etc. and school events, etc.

How to check the insurance eligibility of children, students, etc. when attending nursery schools, etc. and school events, etc.

If it is difficult to bring a My Number Card as the Health Insurance Certificate for school events such as school trips or trips for club activities, you can visit medical institutions or pharmacies by bringing one of the following documents.

  • Medical Insurance Credentials PDF
  • A letter or copy of your credentials

For details, please check the (PDF / 1,377 kb) regarding the confirmation of insurance eligibility of children and students when attending Nursery School, etc. and school events, etc.

Frequently Asked Questions

References

Contact

Please contact on the My Number toll-free number (0120 95 0178).