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BPR Advisor Dispatch Project

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Digital Agency is promoting the Municipal DX services counter "One-stop, no writing service" project in close cooperation with local governments, aiming to realize a comfortable window experience that is less burdensome on both residents and employees in local governments.

In Municipal DX services counter, it is important to work on "business process reengineering (BPR)" and "system utilization" as a set. In particular, it can be said that business process reengineering (BPR) is essential as a preparation for system utilization.
In this project, we have local government officials and others who are familiar with the Municipal DX services counter serve as advisers. These advisers will support other local governments that want to promote the Municipal DX services counter in the future. In this way, we will provide know-how for "creating opportunities" for the "self-driving" of BPR at the local government counter.

What's New

Outline

How to help

Each Digital Agency will be provided with online and on-site support three times in principle by an advisor (local government official, etc.) commissioned by the municipality (if neighboring municipalities gather together, joint support may be provided).

Burden of expenses

The local government requesting the dispatch is not required to bear the costs of travel and remuneration of the advisor.

Eligible Municipalities

Local governments (limited to municipalities) that have a strong desire to implement window BPR in Municipal DX services counter promotion and can expect the maximum effect from BPR Advisor dispatch.

Example:

  • Local governments that are positively considering the introduction of DXSaaS for the Municipal Services Counter but want to implement window BPR before that
  • Local governments that have been working on window DX but have not seen the expected effects, and feel that BPR is an issue
  • Local governments that understand the issues but do not know how to solve them

*If a prefecture wishes to use a Dispatch BPR Advisor for Assistance for the purpose of BPR support, please consult with , Digital Reform Co-Creation Platform, beforehand.

How to Apply

Please apply after entering the necessary information from the BPR Advisor Dispatch Application (Dispatch Application Form).

The questions on the dispatch application form can be checked from the following.

Application Period

Accept at any time

Selection Criteria

As a general rule, applications are accepted on a first come-first-served basis, and applications are examined and adopted. However, in cases such as where there is a request that overlaps with another municipality, Digital Agency will decide whether or not to provide support based on the following.

  • Information provided at the time of application

In addition, the following municipalities will be given priority in adoption.

  • Local governments planning or considering the introduction of DXSaaS for the Municipal Services Counter
  • Local governments planning to apply for development projects

Selection Requirements

  • We participate in the "#Digi _ pj _ Local governments' counter business reform _ Online administrative procedures" channel of Digital Reform Co-Creation Platform operated by Digital Agency (Reference: , Digital Reform Co-Creation Platform, )
  • Respond to the prior hearing from Digital Agency regarding the application for dispatch
  • When engaging in counter BPR, be sure to conduct a "Counter Usage Experience Survey" during business hours.
  • Establish a cross-sectional promotion system for window BPR (so-called project team) by the time of the first support
  • During the dispatch period (until the end of the third support), share the results of the "Survey on the Experience of Window Use" and the issues obtained within the Agency.

Support implementation period

From April 2026 to March 2027

Points to Note When Applying

This project is not a consulting project, but mainly offers advice by local government officials. Therefore, it is a prerequisite that local governments that are trying to tackle Municipal DX services counter have established a system to independently solve the problems.

BPR Advisor Development Project

We are looking for employees of basic municipalities who have a strong desire to promote Municipal DX services counter nationwide with friends. BPR Advisor Development Project Application Form Please apply from .

Recruitment targets and requirements

(Outline of BPR Advisor Dispatching Project and Development Project Extract)

Article 14 (1) When Digital Agency receives an application for the Human Resources Development Project pursuant to the provisions of the preceding Article, it shall examine the application. If it is judged that the applicant is a person eligible for the Human Resources Development Project (hereinafter referred to as a "Trainee") who falls under all of the following items, the applicant shall be selected as a Trainee for the Human Resources Development Project, and the applicant shall be notified thereof.
(1) Employees of basic municipalities that participate in the "Digital Reform Co-Creation Platform" operated by Digital Agency.
(2) Employees of basic municipalities who sympathize with the business purpose of this project as prescribed in Article 3 and are recognized as having the ability to implement window BPR.

Article 3 The purpose of the dispatch project is to contribute to the creation of local government windows in accordance with the concept of the local government window BPR Advisor (hereinafter referred to as "BPR Advisor") by dispatching a digitalization (hereinafter referred to as "Municipal DX services counter") who has been commissioned under Article 17 as a specialist with knowledge and know-how of window BPR to basic local governments considering the implementation of window BPR. By providing support such as advice, proposals, and information on window BPR in basic local governments, the window BPR in basic local governments is promoted, and the concept of the local government window Municipal DX services counter (hereinafter referred to as "BPR") (This refers to a window where residents can complete the procedure without writing an application, waiting, or visiting the window, and where the administrative burden on the staff of the basic local governments is reduced and the leveling of service is achieved). The purpose of the training project is to train the staff who will play a central role in the efforts related to the window BPR in basic local governments, and by such personnel supporting the window BPR of other basic local governments, the circle of co-creation between local governments will be expanded, and by extension, local governments nationwide will be promoted.

Executive Summary

Outline of BPR Advisor Dispatching Project and Development Project

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