Frequently Asked Questions: Use of public money receiving account for Benefit Applications

Q5-1 What kind of benefits can I receive by using public money receiving account?

A5-1

Please refer to the such as benefits that can be received using public money receiving account.

Q5-2 If I register for public money receiving account, will I be able to automatically receive benefits in the future?

A5-2

As a general rule, you are required to state that you will use public money receiving account when you apply for benefits.
Therefore, if you are receiving your benefits in another account, you will need to apply to use public money receiving account as mentioned above.

Q5-3 If I have already received benefits using public money receiving account, which account will the benefits be transferred to if I delete public money receiving account?

A5-3

Depending on the type of benefit, it is not uniform to which account it is transferred.
Please contact the administrative agency to which you are applying.

Q5-4 If I don't register my public money receiving account, can't I receive benefits?

A5-4

It is possible to receive benefits without registering a public money receiving account. Please submit an individual account at the time of application for benefits as usual.

Q5-5 When applying for benefits, I wanted to use public money receiving account, but I was told that the municipality where I live does not support it. Why is that?

A5-5

In the case of benefits provided by municipalities, the start date of use may differ depending on the municipality.

Q5-6 I changed (deleted) Mynaportal to public money receiving account, but the benefit was transferred to the account before the change (deleted). Why is that?

A5-6

Depending on the timing when the administrative agency (local government, etc.) that processes the change (deletion) of the public money receiving account and provides the benefits receives the information of the public money receiving account, the benefits may be provided to the account before the change (deleted).

Q5-7 At present, the recipient account of the pension is Bank A. If I newly register Bank B as public money receiving account this time, will the recipient account of the pension be automatically changed to public money receiving account (Bank B)?

A5-7

Public money receiving account registration does not automatically switch the recipient account to public money receiving account. If you wish to receive a pension in public money receiving account (change the recipient account), please contact your local pension office, etc.

Q5-8 I am currently receiving child allowance in public money receiving account. If I change my address from Mynaportal to public money receiving account, will the recipient of the child allowance be changed?

A5-8

Regarding the change of the recipient account of child allowance, please contact each municipality as there are cases where a change procedure, etc. is required separately.

Q5-9 I am receiving child allowance in public money receiving account. If I delete my registration in public money receiving account, to which account will the child allowance be transferred?

A5-9

If the registration of a public money receiving account is deleted, it is necessary to notify the municipality of a new account to receive child allowances.
For details, please contact the municipality.

Q5-10 When I perform administrative procedures that require the payment of fees, etc., can I pay the fees, etc. by account withdrawal, etc. from public money receiving account?

A5-10

Public money receiving account is required to be registered as an account for receiving benefits, etc., and registration of an account does not enable account transfer (payment of fees, etc.), etc.