Skip to main content

This page has been translated using TexTra by NICT. Please note that the translation may not be completely accurate.If you find any mistranslations, we appreciate your feedback on the "Request form for improving the automatic translation ".

System Failures at iPhone My Number Card (Occurred on October 30, 2025)

From Thursday, October 30, 2025 at 8:50 a.m. to Friday, October 31, 2008 at 6:50 p.m., there was a failure that prevented the application for a new issue of "iPhone My Number Card" from being submitted.
Now that the restoration work has been completed, it is possible to apply normally.
We deeply apologize for any inconvenience or inconvenience caused to those who applied for a new issue of "iPhone My Number Card" during the outage period.

For those who started to apply for "iPhone My Number Card" during the outage period

If you apply for a new issuance between 8:50 a.m. on Thursday, October 30, when the problem occurred, and 22:00 p.m. on the same day when the new issuance application was suspended, as a general rule, you will need to delete the provisionally issued My Number Card from the Wallet app and retry the application.
However, for some people, the issuance process may have been completed by Saturday, November 1, and "iPhone My Number Card" may be available.
For detailed confirmation and operation procedures, please check the Notice posted on the Mynaportal website .

Share: