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About the campaign to introduce "How to receive medical care from now on" at pharmacies

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What's New

A poster for the campaign is pictured on the right, and a wagon with a small monitor and flyer case is pictured on the left.

From December 2, 2024, the health insurance card system will shift to one based on My Number Card as a Health Insurance Certificate. For this reason, Digital Agency will conduct a campaign to introduce "How to Receive Medical Treatment from Now" at pharmacies, which will introduce how to receive medical treatment with My Number Card as a Health Insurance Certificate and eligibility confirmation documents at drugstores with dispensing pharmacies and dispensing pharmacies nationwide.

Introduction of "How to receive medical care from now on" at pharmacies

Campaign Description

In this campaign, we will convey information that we want people to know more about, along with the advantages of My Number Card as a Health Insurance Certificate, focusing on the following points.

  1. A card reader with facial recognition at nearby drugstores with dispensing pharmacies and dispensing pharmacies nationwide, allowing users to register for the use of My Number Card as a health insurance card with peace of mind while receiving the support of pharmacists and store clerks.
  2. Be able to continue using your current health insurance card for up to one year
  3. If a person does not have a My Number Card as a Health Insurance Certificate, the insurer will issue an eligibility confirmation letter, regardless of whether an application has been made.
  4. Even if you couldn't check in at the My Number Card as a Health Insurance Certificate, you can bring the My Number Card when you see a doctor, so you don't have to pay one hundred percent of the medical expenses.

For example, small monitors and wagons carrying flyer cases will be installed in the waiting areas of drug stores and dispensing pharmacies. Through signage, the benefits of My Number Card as a Health Insurance Certificate and the ability to register for My Number Card as a Health Insurance Certificate use on the spot using the pharmacy's card reader with facial recognition will be made known. In addition, leaflets explaining how safe My Number Card as a Health Insurance Certificate is and the "Eligibility Confirmation Form" will be distributed.

In addition, this campaign encourages the use and experience of My Number Card as a Health Insurance Certificate at drug stores and dispensing pharmacies, with the cooperation of pharmacists and store clerks. It also introduces the fact that if you bring a My Number Card, you can register for use on the spot with a card reader with facial recognition at the pharmacy, and supports the registration for use of My Number Card as a Health Insurance Certificate.
In addition, those who use, register and experience My Number Card as a Health Insurance Certificate will receive Myna-chan goods.

An image of a campaign poster. Under the title "How to receive medical treatment from now on", a Myna-chan is depicted. Below that, a sentence is written.

Implementation period

From November 29, 2024 to March 31, 2025

Stores participating in the program

We plan to expand the program to a total of 2,500 stores by gradually opening it at drugstores with dispensing pharmacies and dispensing pharmacies nationwide.
For details of the stores that offer the service, please refer to the List of Stores (updated on March 7, 2025).

Distribution of novelty goods

During the implementation period, those who have used, registered, or experienced My Number Card as a Health Insurance Certificate at the relevant stores with a card reader with face recognition will be given novelty goods with illustrations of Myna-chan on a first come, first served basis. Please note that the number is limited.

Inquiries:

My Number toll-free service

  • Contact Phone Number
    • (0120) 95 0178 (toll free)
  • Business Hours
    • Weekdays: 9:30 a.m. to 8:00 p.m.
    • Weekends and holidays: 9:30 am to 5:30 pm
      (Excluding the year-end and New Year holidays (December 29 to January 3))

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