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Whistleblower Protection

Last Updated:

Notice

1. Overview of the whistleblower protection system

Digital Agency has established the following system to appropriately handle whistleblowing based on the Whistleblower Protection Act (Act No. 122 of 2004).
For more information on the Whistleblower Protection Program, please visit the Whistleblower Protection Program website (Consumer Affairs Agency) or contact the following hotline.

Inquiries regarding the Whistleblower Protection Act

Consumer Affairs Agency Whistleblower Protection Program Helpline: 03 3507 9262
(Weekdays 9:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5:30 p.m.)

2. Reports from Digital Agency Employees, etc.

Requirements for recognition as a notification

  • The reporter is an "Digital Agency employee" or a "worker at a contracting party with Digital Agency."
    *Reports of sexual harassment received from Digital Agency employees are not limited to "Digital Agency employees" or "employees of contractors with Digital Agency," but are accepted in accordance with the "Report from Digital Agency Employees, etc."
  • The report is not made for "improper purposes."
  • A report concerning a violation of Digital Agency rules by a "laws and ordinances staff member" (including cases where a violation of laws and ordinances rules may occur)
  • The report concerns a violation of the rules established by Digital Agency

Information required when reporting

  • Information about the caller
    1. Name *
    2. Affiliation
    3. Address
    4. Phone Number (required)
    5. Email Address (required)
      *It is possible to report anonymously. However, please note that in the case of anonymity, it may be difficult to confirm the facts.
  • Information on Persons Subject to Reporting (Persons Committing laws and ordinances Violations, etc.)
    1. Subject Name (Required)
    2. Affiliation
  • Specific content of the report
    1. Name of the law that seems to be in violation (mandatory)
    2. Specific Violations (Required)
    3. How he came to know the fact
    4. Name of the material that can objectively prove the laws and ordinances violation (mandatory)

Method of Reporting

Digital Agency reception desk

In writing (by mail)

Tokyo Garden Terrace Kioicho 19 f, 1-3 Kioicho, Chiyoda-ku, Tokyo 102-0094
Attention: laws and ordinances Digital Agency Compliance Officer

E-mail

Email: naibutsuhou _ atmark _ digital. go. jp
Digital Agency laws and ordinances Compliance Officer
*To prevent spam mail, "@" is displayed as " _ atmark _ ".
When sending mail, please replace " _ atmark _ " with "@" (single-byte).

External Help Desk

In writing (by mail)

ITN Law Office, ARK Mori Bldg. 30 f, 1-12-32 Akasaka, Minato-ku, Tokyo 107-6030
Addressed to Attorney Toshiya Natori
Email: tonatori _ atmark _ itnlaw. jp
*To prevent spam mail, "@" is displayed as " _ atmark _ ".
When sending mail, please replace " _ atmark _ " with "@" (single-byte).

3. Procedures for Reporting from Outside Workers at Digital Agency

Requirements for Recognition as Whistleblowing

  • The person who makes the report is a worker (a person who is employed by a business or office and is paid wages, regardless of the type of occupation).
  • The report is not for "illegal purposes" (such as the purpose of obtaining illegal profits or the purpose of causing damage to others).
  • It is a report "to the effect that a reportable fact (an act in violation of the laws and ordinances Convention (criminal act, etc.) concerning the lives, etc. of citizens) has occurred or is about to occur."
  • The report is to the "Administrative Organ with the authority to impose dispositions or recommendations, etc. on the Reportable Fact" *

* If you are not sure of the "administrative organ with the authority to impose dispositions or recommendations on the reportable fact," please use the search service below.

Searching for Administrative Organs to Contact and Consult About Whistleblowing (Consumer Affairs Agency)

Information required when reporting

  • Information about the caller
    1. Name *
    2. Address
    3. Phone Number (required)
    4. Email Address (required)
      *It is possible to report anonymously. However, please note that in the case of anonymity, it may be difficult to confirm the facts.
  • Information on Persons Subject to Reporting (Persons Committing laws and ordinances Violations, etc.)
    1. Name of the operator (mandatory)
    2. Address (required)
    3. URL
    4. Relationship between the reporter and the reported person (mandatory)
  • Specific content of the report
    1. Name of the law that seems to be in violation (mandatory)
    2. Specific Violations (Required)
    3. How he came to know the fact
    4. Name of the material that can objectively prove the laws and ordinances violation (mandatory)

Method of Reporting

In writing (by mail)

Tokyo Garden Terrace Kioicho 19 f, 1-3 Kioicho, Chiyoda-ku, Tokyo 102-0094
Attention: laws and ordinances Digital Agency Compliance Officer

E-mail

Email: tsuhou _ atmark _ digital. go. jp
Attention: laws and ordinances Digital Agency Compliance Officer
*To prevent spam mail, "@" is displayed as " _ atmark _ ".
When sending mail, please replace " _ atmark _ " with "@" (single-byte).

The information reported will be used to investigate laws and ordinances violations, etc.
Depending on the content of the report, it may be forwarded to the department in charge or related organizations for investigation of laws and ordinances violations, etc., but our Agency will be responsible for maintaining the confidentiality of the reporter and managing personal data.

Procedures for Responding to Reports, etc. from Outside Workers, etc. in Digital Agency (Directive) (PDF / 130 kb)