Protection of whistle-blowers
- Last Updated:
Notice
- "About the Operation Results of Whistleblowing in " material was posted on Digital Agency Information on April 15, 2026.
- On April 1, 2026, the External Help Desk external reception desk was updated.
1. Overview of the Whistleblower Protection System
In Digital Agency, in order to properly handle whistleblowing based on the Whistleblower Protection Act (Act No. 122 of 2004), the following system has been established.
For details on the whistleblower protection system, please visit the Whistleblower Protection System Website (Consumer Affairs Agency) or contact the following consultation dial.
Inquiries regarding the Whistleblower Protection Act
Consumer Affairs Agency Whistleblower Protection System Consultation Dial: 03-3507-9262
(Weekdays 9:30 to 12:30, 13:30 to 17:30)
2. Reports from Employees of Digital Agency
Requirements for admissible communication
- The whistleblower is a "Digital Agency employee" or "employee of a company with which Digital Agency has a contract."
- *Reports of sexual harassment received from employees of Digital Agency are accepted in accordance with "Reports from Employees, etc. of Digital Agency", regardless of whether they are "Digital Agency Employees" or "Employees of Contractors with Digital Agency".
- The reporting is not for "illicit purposes."
- That the notification was made with regard to a violation of a Digital Agency Ordinance (including cases where a violation of a laws and regulations Ordinance may be caused) by a "laws and regulations Employee."
- That the report is of a violation of the rules established by the Digital Agency.
Information required when notification is made
- Information provided by the caller
- 1. Name (It is possible to report anonymously. However, please note that in the case of anonymity, it may be difficult to verify the facts.)
- 2. Affiliation
- 3. Address
- 4. Phone Number (required)
- 5. Email address (Required)
- Information on Persons Subject to Reporting (Persons Committing laws and regulations Violations, etc.)
- 1. Candidate Name (Required)
- 2. Affiliation
- Specific details of the report
- 1. Name of the law that seems to be in violation (required)
- 2. Details of the violation (required)
- 3. Background of becoming aware of the facts
- 4. Titles of materials that can objectively prove laws and regulations violations (mandatory)
Report to
Reports can be submitted in writing or by e-mail.
Digital Agency reception desk
- To: Compliance Officer, laws and regulations, Digital Agency
- Address: Tokyo Garden Terrace Kioi-cho 19th Floor, 1-3, Kioi-cho, Chiyoda-ku, Tokyo 102-0094
- Email address: naibutsuhou _ atmark _ digital. go. jp
- *To prevent spam mail, "@" is displayed as "
_ atmark _". When you send mail, please replace "_ atmark _" with "@" (one byte).
- *To prevent spam mail, "@" is displayed as "
External Help Desk
- To: Attorney Toshiya Natori
- Address: Shin-Marunouchi Building Sogo Law Offices, 12 f Shin-Marunouchi, 1-5-1 Marunouchi, Chiyoda-ku, Tokyo-to, 100-0005
- Email address: natori _ atmark _ shinmarulaw. jp
- *To prevent spam mail, "@" is displayed as "
_ atmark _". When you send mail, please replace "_ atmark _" with "@" (one byte).
- *To prevent spam mail, "@" is displayed as "
3. Procedures for Reporting by Outside Workers, etc. at Digital Agency
Requirements for Recognition as Whistleblowing
- The reporting person is a worker (a person who is employed by a business or office regardless of the type of occupation and is paid a wage).
- The report does not have a "wrongful purpose" (such as the purpose of obtaining a wrongful gain or the purpose of causing damage to another person).
- Notification of the "fact subject to reporting (violation of laws and regulations regulations [criminal act] involving the lives, etc. of citizens) is occurring or about to occur."
- Cases where the subject matter of the report is to be reported to the "Administrative Organ with the Authority to Impose Disposition or Recommendation, etc. with Regard to the Facts Subject to Reporting
- If you are not sure of the "Administrative Organ with the Authority to Impose Disposition or Recommendation, etc. on the Subject Facts to be Reported," please use the search service provided by the Administrative Organ Search Service (Consumer Affairs Agency) to contact for information or consultation regarding Whistleblowing.
Information required when notification is made
- Information provided by the caller
- 1. Name (It is possible to report anonymously. However, please note that in the case of anonymity, it may be difficult to verify the facts.)
- 2. Address
- 3. Phone Number (required)
- 4. Email address (required)
- Information on Persons Subject to Reporting (Persons Committing laws and regulations Violations, etc.)
- 1. Name of the operator (mandatory)
- 2. Address (Required)
- 3.URL
- 4. Relationship between the author and the notified person (mandatory)
- Specific details of the report
- 1. Name of the law that seems to be in violation (required)
- 2. Details of the violation (required)
- 3. Background of becoming aware of the facts
- 4. Titles of materials that can objectively prove laws and regulations violations (mandatory)
Report to
Reports can be submitted in writing or by e-mail.
- To: Compliance Officer, laws and regulations, Digital Agency
- Address: Tokyo Garden Terrace Kioi-cho 19th Floor, 1-3, Kioi-cho, Chiyoda-ku, Tokyo 102-0094
- Email address: tsuhou _ atmark _ digital. go. jp
- *To prevent spam mail, "@" is displayed as "
_ atmark _". When you send mail, please replace "_ atmark _" with "@" (one byte).
- *To prevent spam mail, "@" is displayed as "
We will use the reported information to investigate the violation of laws and regulations.
In order to investigate laws and regulations violations, etc., there may be cases where it is circulated to the departments in charge, related organizations, etc., depending on the contents. However, our agency will be responsible for maintaining the confidentiality of the whistleblower and managing personal information.