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Protection of personal information

Last Updated:

1. Overview of the Personal Information Protection System

The purpose of the Personal Data Protection Program is to protect the rights and interests of individuals while ensuring the proper and smooth administration of government in accordance with the Act on the Protection of Personal Information.
In Digital Agency, we will strive to appropriately manage personal data in accordance with the purpose of this program.

Personal Information Protection System

Digital Agency Privacy Protection

2. Procedures for Requesting Disclosure, Correction, and Suspension of Use

(1) Request for Disclosure

You can request the disclosure of your personal information held by the head of an administrative organ.
In principle, the decision on disclosure shall be made within 30 days (disclosure (including inspection) on the day of request is not allowed).
When making a request, you need to present a document that shows your identity (driver's license, health insurance certificate, etc.) and pay a disclosure request fee of 300 yen per case.
(Certificate of residence is required when mailing (within 30 days of issuance))

Please refer to the Explanation (PDF / 58 kb) for information on creating a claim form.

Request form

  • Request for Disclosure of Retained Personal Information
  • Request for Disclosure of Specific Personal Data (including Individual Number (social security and tax number system -))
  • Application for Exemption of Fees Pertaining to Request for Disclosure of Specific Personal Information
  • Power of Attorney for Specific Personal Information Disclosure Request

(2) Request for correction

If you believe that the content of the personal information disclosed by the above disclosure request is not true, you may request correction.
*There is no fee. Please refer to the Explanation (PDF / 59 kb) for information on creating a claim form.

Request form

  • Request for Correction of Retained Personal Information
  • Request for Correction of Specific Personal Information (Personal Information including Individual Number (My Number))
  • Power of Attorney for Specific Personal Information Correction Request

(3) Request for Suspension of Use

If you believe that the personal information disclosed by the above disclosure request is being illegally obtained, used, or provided, you may request the suspension of use, etc.

*There is no fee. See Instructions (PDF / 62 kb) for information on creating a claim form.

Request form

  • Request for Suspension of Use of Retained Personal
  • Request for Suspension of Use of Specific Personal Information (Personal Information including Individual Number (My Number))
  • Power of Attorney for Suspension of Use of Specific Personal Information

(4) Appeals against decisions such as non-disclosure

If you are dissatisfied with a decision concerning a request for disclosure, a request for correction, or a request for suspension of use, you may file a request for examination with the Prime Minister pursuant to the provisions of , Administrative Complaint Review Act, . In addition, pursuant to the provisions of the Administrative Case Litigation Act, you may file an action for rescission of the disposition with the Tokyo District Court or the district court having jurisdiction over the location of the high court having jurisdiction over the location of the general venue of the requester.

3. Contact point for requesting disclosure of retained personal information

Tokyo Garden Terrace Kioi-cho 19, 20 f, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency Privacy Officer
Phone: 03 4477 6775
Email: kojinjyouhou _ atmark _ digital. go. jp
*To prevent spam, "@" is displayed as " _ atmark _ ".
When you send an email, please change " _ atmark _ " to "@" (one byte).

4. Contact for inquiries about specific personal information

Tokyo Garden Terrace Kioi-cho 19, 20 f, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency Privacy Officer
Phone: 03 4477 6775
Email: kojinjyouhou _ atmark _ digital. go. jp
*To prevent spam, "@" is displayed as " _ atmark _ ".
When you send an email, please change " _ atmark _ " to "@" (one byte).

5. Reference Information

Offices that handle Specific Personal Information Files are required to conduct Specific Personal Information Protection Evaluation, and the evaluation report prepared by each office is published.

Affairs related to the registration, etc. of a public money receiving account based on the Account Registration Act, and affairs related to the management, etc. of deposit and savings accounts through the use of Individual Numbers based on the wishes of depositors

Affairs pertaining to the operation of the information provision network system

Affairs concerning the operation of the Disclosure System for Records of Information Provision

Solicitation of Proposals for Anonymously Processed Information

We do not currently solicit opinions.

Past Comments

Public Notice of Request for Proposals on "Anonymized Personal Information Held by Administrative Organs" in Fiscal 2022
From Wednesday, February 15, 2023 to Friday, March 17, 2023