Protection of Personal Information
- Last Updated:
1. Outline of Personal Information Protection System
The purpose of the personal data protection system is to protect the rights and interests of individuals while ensuring the proper and smooth operation of the administration based on the "Act on the Protection of Personal Information".
In Digital Agency, we will also strive to properly manage personal data based on the purpose of this program.
Personal Information Protection System
Privacy Protection in Digital Agency
- Regulations for the Management of Personal Data Held by Digital Agency (PDF / 237 kb) (revised on June 27, 2025)
- Examination Guidelines for Dispositions under the Act on the Protection of Personal Information for Digital Agency (PDF / 193 kb) (revised on August 9, 2024)
- Basic Policies on Security Control of Specific Personal Data, etc. in Digital Agency (PDF / 65 kb)
2. Procedures for requesting disclosure, correction, or suspension of use
(1) Disclosure Request
You can request disclosure of your personal information held by the head of an administrative organ.
For disclosure decisions, in principle, within 30 days (Disclosure on the day of request (including viewing) is not allowed)
To apply, you need to present a document that shows your identity (such as a driver's license or health insurance card), and pay a disclosure request fee of 300 yen per case.
(A certificate of residence is required when mailing (within 30 days of issuance))
Please refer to the explanation (PDF / 58 kb) for information on creating a claim form.
Request form
- Request for Disclosure of Retained Personal Information
- Word (77 kb) (updated December 28, 2022)
- PDF (72 KB) (updated December 28, 2022)
- Request for Disclosure of Specific Personal Data (Personal Data that includes social security and tax number system)
- Word (80 kb) (updated December 28, 2022)
- PDF (73 KB) (updated December 28, 2022)
- Application Form for Exemption of Fees Related to Requests for Disclosure of Specific Personal
- Power of Attorney for Specific Personal Information Disclosure Request
(2) Request for Correction
Regarding the personal information disclosed by the above disclosure request, if you think that the content is not true, you can request correction.
*No fees will be charged. Please refer to the Explanation (PDF / 59 kb) for information on creating a claim form.
Request form
- Request for Correction of Retained Personal Information
- Word (76 kb) (updated December 28, 2022)
- PDF (70 kb) (updated December 28, 2022)
- Request for Correction of Specific Personal Information (Personal Information that includes Individual Number (My Number))
- Word (78 kb) (updated December 28, 2022)
- PDF (70 kb) (updated December 28, 2022)
- Power of Attorney for Specific Personal Information Correction Request
(3) Cessation request
Regarding the personal information disclosed by the above disclosure request, if you think that illegal acquisition, use or provision is being done, you can request suspension of use etc.
*There is no fee. Please refer to Explanation (PDF / 62 kb) for information on creating a claim form.
Request form
- Request for Suspension of Use of Retained Personal
- Word (79 kb) (updated December 28, 2022)
- PDF (75 KB) (updated December 28, 2022)
- Request for Suspension of Use of Specific Personal Information (Personal Information including My Number)
- Word (80 kb) (updated December 28, 2022)
- PDF (74 KB) (updated December 28, 2022)
- Power of attorney for request for cessation of use of specific personal information
(4) Filing an appeal against a decision of non-disclosure, etc.
If you are dissatisfied with a decision pertaining to a Request for Disclosure, Request for Correction, or Request for Suspension of Use, you may file a request for administrative review with the Prime Minister pursuant to the provisions of the , Administrative Complaint Review Act, . In addition, pursuant to the provisions of the Administrative Case Litigation Act, you may file an action for revocation of the disposition with the Tokyo District Court or the district court having jurisdiction over the location of the high court having jurisdiction over the location of the general venue of the requester.
3. Contact point for requests for disclosure of Retained Personal Information
Tokyo Garden Terrace Kioi-cho 19, 20 f, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency Personal Data Protection Officer
Phone: 03 4477 6775
Email: kojinjyouhou _ atmark _ digital. go. jp
*To prevent spam mail, "@" is displayed as " _ atmark _
".
When sending mail, please replace " _ atmark _
" with "@" (single-byte).
4. Contact point for inquiries about Specific Personal Information
Tokyo Garden Terrace Kioi-cho 19, 20 f, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-0094
Digital Agency Personal Data Protection Officer
Phone: 03 4477 6775
Email: kojinjyouhou _ atmark _ digital. go. jp
*To prevent spam mail, "@" is displayed as " _ atmark _
".
When sending mail, please replace " _ atmark _
" with "@" (single-byte).
5. Reference Information
Offices handling Specific Personal Information Files are required to conduct Specific Personal Information Protection Assessments, and publish the assessment reports prepared by each office.
Administrative work related to registration, etc. of a public money receiving account based on the Account Registration Act and administrative work related to the management, etc. of deposit accounts through the use of Individual Numbers based on the intentions of depositors
- Specific Personal Data Protection Assessment (All Items Assessment) (PDF / 651 kb) (updated on February 4, 2025)
- Specific Personal Data Protection Assessment Report (Basic Item Assessment Report) (PDF / 396 kb) (updated on January 16, 2024)
Administration of the Cooperation Network System for Personal Information
- Specific Personal Data Protection Assessment (All Items Assessment) (PDF / 1,721 kb) (updated on October 17, 2025)
- Specific Personal Data Protection Assessment Report (Basic Item Assessment Report) (PDF / 125 kb) (updated on October 17, 2025)
Administrative Work Related to the Operation of the Disclosure System for Personal Information Disclosure
- Specific Personal Information Protection Assessment Report (All Items Assessment Report) (PDF / 985 kb)
- Specific Personal Information Protection Assessment Report (Basic Item Assessment Report) (PDF / 236 kb)
Solicitation of proposals concerning anonymously processed information
At present, the Company does not solicit opinions.
Past solicitation of opinions
Public notice of the call for proposals concerning "Anonymously Processed Information by Administrative Organs, etc." in FY 2022
From Wednesday, February 15, 2023 to Friday, March 17, 2023