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2026 Kumamoto Earthquakes Online Application for disaster victim certificate (Disaster Victim Certificate) (updated on August 7, 2026)

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We would like to express our condolences to those who lost their lives in the 2026 Kumamoto Earthquake and our heartfelt sympathy to all those affected.

If your house is damaged by disasters, you can also apply online for the issuance of a disaster victim certificate (victim's certificate), so please check it.
Please note that the Mynaportal will not be available from 22:00 on Monday, August 24, 2026 to 8:00 on Tuesday, August 25, 2026 due to system maintenance. For information on maintenance, please check the Disability and Maintenance (Mynaportal) .

Updates

Disaster victim certificate Online Application

Upon application by a person whose residence has been damaged in a natural disaster, disaster victim certificate will issue a document issued by the mayor of the municipality to prove the extent of the damage. You will need this document when applying for various support measures for disaster victims, such as Livelihood Recovery Support Grant for Disaster Victims benefits and tax, insurance, and utility fee reductions and deferrals.

You can apply for the issuance of a disaster victim certificate online from Mynaportal using My Number Card. It is also possible to apply online through the system of each local government. You can apply without waiting and without visiting the government office for the application.

Please note that the availability of applications at Mynaportal varies depending on the local government. For non-online application methods, please check the official website or disaster prevention website of each local government.

How to Apply

The application procedure varies depending on the municipality.
How to apply from Mynaportal Please check how to apply for disaster victim certificate (victim's certificate) from Mynaportal .
For online application methods other than Mynaportal, please check the link of each local government.

Local governments that accept online applications

Among the municipalities to which the Disaster Relief Act was applied for the 2026 Kumamoto earthquakes, the municipalities that can apply online for disaster victim certificate are as follows.

  • *Digital Agency survey: As of August 4, 2026
  • *The support status may change at any time, so please check the official website of each local government for the latest information.
  • *The response status of municipalities that are not listed is being confirmed. For details, please check the official website of each municipality. We will update the information as soon as it is confirmed.

Kumamoto Prefecture

  • * , Hikawa-cho, plans to conduct a survey on all households and does not need to apply for the issuance of a disaster victim certificate at this time. For details, please check the Hikawa-cho Emergency Information .

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