Online Application for Disaster Victim Certificates (“Risai Shōmeisho” in Japanese) for the 2026 Kumamoto Earthquake

We extend our deepest condolences to all those who lost loved ones in the 2026 Kumamoto Earthquake, and our heartfelt sympathies to everyone affected by the disaster.
Individuals whose homes were damaged in the disaster may apply online for the issuance of a Disaster Victim Certificate (Risai Shōmeisho). Further details are provided below.

Update Information

Online Applications for Disaster Victim Certificates

A Disaster Victim Certificate is an official document issued by municipal mayors to certify the extent of damage to residential buildings. It is required to access disaster relief measures, including grants under the Disaster Victim Livelihood Recovery Support Act, and for reductions, exemptions, or deferrals of taxes, health insurance premiums, and public utility charges.
Applicants possessing a My Number Card may apply for a Disaster Victim Certificate online via Mynaportal. Alternatively, applications may be submitted through respective local government systems. These methods reduce the need to visit municipal offices in person or wait in line.

The availability of Mynaportal applications varies by municipality. For application methods other than online, consult the official website or disaster management portal of the relevant local municipality.

How to Apply

Application procedures vary by municipality.
To apply through Mynaportal, please see “How to Apply for a Disaster Victim Certificate via Mynaportal. ” .
For other online application methods, please use the links for your municipality below.

Municipalities Accepting Online Applications

The following municipalities covered by the Disaster Relief Act for the 2026 Kumamoto Earthquake accept online applications for Disaster Victim Certificates:

  • *Source: Digital Agency survey (as of August 20, 2026)
  • *Application status is subject to change. For the most current information, consult the official website of the relevant local government.
  • *For municipalities not listed, application status is under confirmation. Refer to their official websites for further details. Information will be updated once verified.
  • *Links containing "translate.goog" or "transer.com" direct users to externally machine-translated pages. The accuracy of these translations is not guaranteed.
  • *Please note that some of the attached links lead to pages in Japanese.

Kumamoto Prefecture

  • *Hikawa Town plans to conduct a comprehensive door-to-door damage assessment for all households; therefore, applying for a Disaster Victim Certificate is not required at this time. For details, please refer to Hikawa Town: Emergency Information .

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