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Web Accessibility Validation Results (2023)

A test based on JIS X 8341-3:2016 is conducted and the results are published.
The notation of "compliance" in the results of this verification is based on the notation defined in "JIS X 8341-3:2016 Compliance Notation Guidelines for Web Content - April 2021 Version" by the Web Accessibility Infrastructure Committee of the Information and Communications Access Council. (https://waic.jp/docs/jis2016/compliance-guidelines/202104/)

Test results for the target conformance level criteria

ItemContents
Date of representationApril 1, 2024 (2024)
Standard number and revision year of the standardJIS X 8341-3:2016
Compliance level metPartially compliant with A
Brief description of the target Web pagehttps://www.digital.go.jp/ All the following pages, https://form-www.digital.go.jp/contact
List of Dependent TechnologiesHTML, CSS, JavaScript, PDF
Check tool used for the testNu Html Checker, Adobe Acrobat Pro, axe-core
Operating systems, user agents, and assistive technologies used to verify the contentWindows10 / Google Chrome / NVDA, Windows10 / Adobe Acrobat Reader / NVDA, iOS17.4 / Safari / VoiceOver
Method of selecting web pages to be testedSelection by random sampling of 40 pages (web pages: 30 pages, PDF:10 files), 14 pages as a web page representative of a set of web pages and one PDF file
Web page on which the study was conductedList of Web Accessibility Verification Results Test Pages
Success Criteria ChecklistSuccess Criteria Checklist
Duration of the studyMarch 8 to March 25, 2024
Additional steps beyond the success criteria to improve accessibilityPlace a "Go to Body" link at the top of each page

Success Criteria Checklist

  • In the "Apply" column, "○" indicates that the criterion is applicable, and "-" indicates that it is not applicable.
  • In the "Result" column, "○" indicates that the criterion is met, and "×" indicates that it is not met.
  • Refer to the Web Content Accessibility Guidelines (WCAG) 2.0 Glossary of External Links for an explanation of the terms used in the Success Criteria.
Success Criteria Checklist
No.Achievement standardConformance levelApplyResult:Notes
1.1.1Non-Text ContentAYes×Some PDFs contain images without alternate text
1.2.1Audio only and video only (prerecorded)A-YesNo such content
1.2.2Captions (pre-recorded)AYesYes
1.2.3Audio description or media alternative content (pre-recorded)AYesYes
1.2.4Caption (Live)AA-YesNo such content
1.2.5Audio Description (Prerecorded)AAYesYes
1.3.1Information and RelationshipsAYes×"Some sentences are not marked up as a list." or "Some PDFs are not marked up and bookmarked."
1.3.2Meaningful orderAYesYes
1.3.3Sensory characteristicsA-Yes
1.4.1Using ColorsAYesYes
1.4.2Controlling Your VoiceAYesYes
1.4.3Contrast (lowest level)AAYesYes
1.4.4Resize textAAYesYes
1.4.5Character imageAA-YesNo such content
2.1.1Keyboard operationAYesYes
2.1.2No Keyboard TrapAYesYes
2.2.1Adjustable timingA-YesNo such content
2.2.2Pausing, Stopping, and HidingA-YesNo such content
2.3.1Three flashes of light or less than thresholdA-YesNo such content
2.4.1Block skipAYesYes
2.4.2Page TitleAYes×Some PDFs do not have titles
2.4.3Focus OrderAYes×The focus order is not appropriate in the site search and search result pages.
2.4.4Purpose of the link (in context)AYesYes
2.4.5More than one wayAAYesYes
2.4.6Headings and LabelsAAYesYes
2.4.7Focus VisualizationAAYesYes
3.1.1Page LanguageAYes×Some PDFs do not have a language setting
3.1.2Part of a languageAAYesYes
3.2.1On FocusA-YesNo such content
3.2.2On inputA-YesNo such content
3.2.3Consistent navigationAAYesYes
3.2.4Consistent DistinguishabilityAAYes×Site pagination is not consistently labeled
3.3.1Identifying ErrorsAYesYes
3.3.2Label or DescriptionAYesYes
3.3.3Error Correction SuggestionsAAYesYes
3.3.4Error Avoidance (Legal, Financial & Data)AA-YesNo such content
4.1.1Syntactic analysisAYesYes
4.1.2Name, role and valueAYes×The pagination on the search results page for Internal Search does not indicate your location.

Challenges identified by the study and directions for their resolution

As a result of the tests, we are aware of the following issues and will continue to work to resolve each of them.

Issues found in web pages (HTML)

  1. Some list items are not marked up as a list (Criterion 1.3.1 Information and Relationships)
    In order to solve the above issues, we will continue to develop the flow and various guidelines for creating web pages and the accessibility confirmation system.
  2. We are aware of the following issues regarding on-site search and search results.
    To solve the problem, we will continue to discuss and coordinate with business operators who provide on-site search function.
    • The keyboard focus order is incorrect on some search forms and search results pages (Success Criterion 2.4.3 Focus Order).
    • The pagination at the bottom of the search results page does not indicate your location (Criterion 4.1.2)
    • Is not consistently labeled with a similar function on any other page in the site (Success 3.2.4 Consistent Distinctiveness).

Issues found in the PDF file

  1. Files were identified that were not properly labeled with alternate text for images (Success Criterion 1.1.1 Non-Text Content)
  2. Some are not marked up or bookmarked, which can make it difficult for screen reader users to understand the content of the document (Criterion 1.3.1 Information and Relevance)
  3. Untitled Files Verified (Success Criterion - Page 2.4.2 Title)
  4. A file without a language setting was identified (Success Criterion: Language on page 3.1.1)

Overview of accessibility by document type

Proceedings, minutes, and meeting materials

Accessibility is considered possible because complex layouts are less common, but the lack of tagging, language settings, and file titles makes it difficult to use with screen readers.

Efforts to Improve Accessibility
  • Add headings to help you understand a long passage of text more accurately and move through a document more easily
  • In the case of a long document such as minutes of a meeting, a summary should be provided at the beginning of the document to facilitate understanding of the entire document.
Presentation material
  • Untagged and not readable by screen reader
  • Because they are often freely laid out on slides, they should be tagged and their reading order adjusted so that screen readers can understand them
    • Many slides contain too much information, so it may take time to improve readability.
    • In some cases, it is difficult to make the reading order easier to understand only by adjusting the reading order.
Efforts to Improve Accessibility
  • Prepare separate materials for posting on website
    • Simplify content by reducing the amount of information per slide
    • Use text or a Web page as a alternative content for a slide
Other Issues
  • It was confirmed that it is extremely difficult to ensure accessibility because text information is not available or tagged depending on the tool used to create the manuscript.
  • Identified situations where text information was compromised by the work environment (OS, fonts) regardless of the source file or creation tool

In order to solve these problems, we will continue to develop the flow and various guidelines for creating PDF documents and the system for checking accessibility.