Get to know the organization
Digital Agency was established on September 1, 2021. In addition to providing services and products that allow the public to experience the convenience of digitalization, it has also provided accompanying support to various ministries and agencies. Here, we introduce the history of Digital Agency's establishment, its organizational structure, and Mission, Vision and Values (MVV).
Table of Contents
- Background of the Establishment of Digital Agency
- As a playmaker for digitalization
- Organizational Structure of Digital Agency
- Mission, Vision and Values in Digital Agency (MVV)
Background of the Establishment of Digital Agency
In 2020, in the process of responding to the novel coronavirus infection, various issues related to digitalization were revealed throughout society, including delays in digitalization at the national and local governments, a shortage of human resources, administrative inefficiency due to systems that do not work well together, and delays in complicated procedures and benefits.
In order to solve these problems, it was necessary to break down the barriers between the ministries and to carry out bold reforms.
It was Digital Agency who considered establishing an organization that would play a central role in the reform. On September 1, 2021, under the SUGA Yoshihide administration, Digital Agency was officially established as a control tower for the formation of a digital society.
As a playmaker for digitalization
Digital Agency was established as an organization responsible for part of the Cabinet Office's General Coordination function. In addition to planning and general coordination for the formation of a digital society, the Act on the Establishment of the Digital Agency (Act No. 36 of 2021) stipulates that it will be involved in the promotion of measures for digitalization undertaken by related administrative agencies. Human resources from diverse backgrounds and expertise, both public and private, will gather and work in cooperation with all related parties, including ministries, local governments, and private companies, to realize a society where the benefits of digitalization are spread to all citizens.
Organizational Structure of Digital Agency
In Digital Agency, there are four groups that promote various projects.
| Group Name | Roles | Project Example |
|---|---|---|
| Group of Strategy and Organization | As the secretariat of the Digital Agency, we are making general adjustments toward the realization of a digital society. | Secretariat (General Affairs, Human Resources, Finance, Public Relations, etc.) Digital Innovation Planning (AI Implementation Management, Data Strategy, International Strategy, etc.) |
| Group of Common Functions for Digital Society | This group is developing and operating information coordination platforms such as numbering and authentication systems, which are common infrastructure for promoting the rationalization and efficiency of administrative work, etc., standardizing local government systems, and promoting the quality assurance of data. | My Number System, regional standardization of local government systems, base registry, open data, GIF, etc. |
| Group of Service for Citizens | We are promoting digital transformation of people's lives and economic activities by utilizing My Number Card and others. | My Number Card (promotion of use by government and the private sector, Mynaportal, etc.), business procedure systems (business portal, gBizID, etc.), semi-public sector digital transformation (disaster prevention, educational, health / medical / nursing care, etc.), etc. |
| Group of Service for Ministries Administration | The NRI Group builds and operates information system infrastructure for the government and common administrative systems for ministries and agencies, and also provides support for them. | Government Solution Service (GSS), Government Cloud, support for government information systems, rules for government AI procurement and utilization, etc. |
Various projects (teams) exist under these groups and promote day-to-day operations.
Employees hired as administrative personnel are assigned to groups and projects, and through a job rotation of transferring between groups and projects every few years, they acquire a broad perspective and a high level of expertise.
At the Digital Agency, each private sector specialists is assigned to a unit according to his or her skills. Within a single project, private sector specialists and employees from government agencies work together to carry out high-quality work while making the most of their individual expertise. 
Mission, Vision and Values in Digital Agency (MVV)
Digital Agency is a public-private organization where administrative personnel, a policy professional, and private sector personnel, an expert in various fields, work together.
We developed Mission, Vision and Values to create a work environment where people with completely different backgrounds can work with a common awareness and goals.
- Mission, Vision and Values
- Digital Agency Value Creation Process (Part 1) (Digital Agency Official Note)
- Digital Agency Value Creation Process (Part 2) (Digital Agency Official Note)
In order to embody this Mission, Vision and Values, an initiative called the MVV Award, which recognizes employees and projects that serve as role models, was launched in 2022. Awards are given every year at the All Hands Meeting in March.
We would like to introduce the interview articles of the employees and project winners who won MVP at the first MVV Award on the Digital Agency official note.
- "I want to create an environment where my colleagues can play an active role" Interview with the MVP (1) (Digital Agency official note)
- "Seeking a landing point for both sides" Conversation with the MVP winner (2) (Digital Agency official note)
- "For a future where you can feel that administrative services have become convenient!" Conversation with MVP winners (3) (Digital Agency official note)
- "It is important to listen to users' voices and continue to improve it. Vaccination certificate app" Interview with MVP winner (4) (Digital Agency official note)
- "A procurement system for the people, not for business operators or government officials" Interview with the MVP winner (5) (Digital Agency official note)
